Central Iowa Healthcare



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Consumer feedback about Central Iowa Healthcare

Linnet Adams
Linnet Adams

1 out of 5 stars

posted 2 months ago

I returned a call from the hospital's number and explained that to the receptionist. She said, "Well, that could have been from any number in the hospital" and hung up. Very rude, very unhelpful, very unprofessional.

Chanda Bovenmyer
Chanda Bovenmyer

5 out of 5 stars

posted 3 weeks ago

Everyone was so caring and compassionate

Wade Billman
Wade Billman

1 out of 5 stars

posted 9 months ago

My advice: Drive to Ames. Went for treatment of cluster headaches and was refused any type of medication. When speaking with supervisors i could not get any reasonable answer to why they were unable to do what my normal doctor can do in the family medicine setting during his business hours. Attitudes were none too inviting either.

Grace Franck
Grace Franck

1 out of 5 stars

posted 5 months ago

If you aren't dying of a heart attack, go to Ames. There is nothing this ER can do for you.

Cindy spring
Cindy spring

1 out of 5 stars

posted 9 months ago

Went to a doctor in State Center yesterday, for the first time. New to the area, trying to establish a primary health care doctor.
I have had re occurring headaches for years now and something has dramatically changed with the headaches. I know I am going to need an MRI I went to the doctor requesting what I need.
I know my body, family history of headaches and brain surgery; I know what I need.
Im also familiar with Medical terminology and worked in the health care profession for years this being said they always want to treat you like your a nut instead of being helpful.
I signed releases for prior medical history
and was basically threatened that I wasn’t believed about my Fibromyalgia until she gets my records.
I went to this doctor because they were recommended to me as a good doctor. This was a very poor judgment on someone else’s part.
I left very upset.
I went in going to a health care professional, with a huge concern with that idea that I would be taken seriously, instead I was not, I was talked down too. The doctor wouldn’t even look up from her laptop while she was typing unless she was saying something rude. I explained that I’ve had a hard time holding down a job for years, and without missing a beat and still typing she said”Is it because you keep getting fired?”😡
I’ve never gotten fired, and even if I had ever? Why would you ask or make that judgement on a person? It’s because I’ve had a history of headaches for 24 years, which is why I was there in the first place.
If I had been a patient on the edge of depression or anxiety that day could have ended much differently for me, because of this unprofessional doctor.
These doctors, that loose their bedside manners and forget to care, also forgetting we pay for our health insurance and we are the reason they have work.
I thought they wanted to help people.
My mistake. I will be making a request to switch to a different primary health care provider.

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