Centura Health-Littleton Adventist Hospital
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feedback about Centura Health-Littleton Adventist Hospital
I had excellent care. The facility is clean. The nurses are nice. They sang happy birthday to me after my surgery. I had my daughter here 6 years ago and had the same awesome care.
We were surprised to see the 3 star rating on average for Littleton. My wife gave birth here, and the nurses in the women baby unit were absolutely outstanding. They made sure my wife was comfortable post surgery, and helped ensure she was aware of best practices for our newborn baby. We got lots of attention, and Roni was by far our best nurse. Her compassion, empathy, and dedication was unsurpassed. We couldn’t be more grateful for her expert care. I’d definitely say she deserves employee of the quarter! Please pass along our feedback. We will definitely be coming back for our second born!
The medical treatment was fine, but the billing was a nightmare. I went in for super high blood pressure. My insurance was screwed up because when i went to pay for two separate months, the insurance company billed my credit card, not once for the total amount, but twice, once for each of the two months. My credit card fraud protect kicked in and rejected the second payment as a duplicate. I went to this hospital the month that the second payment would have covered. Suddenly the hospital wanted me to pay about $26,000 out of pocket instead of the $6,000 that would have been billed through my insurance company. I had no idea that an overnight visit could cost $26,000. I was so fearful that I'd lose my home that my blood pressure went right back to where it was when I entered the hospital. In other words, the high hospital billing caused the same health problem that it had treated me for. This netted out to no health gain at all. If I hadn't gone to the hospital, I'd be in the same position. Fortunately, when I called my insurance company (Anthem Blue Cross) it was willing to accept very late payment for that month and it also paid the $6,000 hospital bill. After that, when I got super high BP a few times, I sat in a very hot bath to lower it, due to my fear of being killed off by a combination of the hospital, my insurance and my credit card company. I was lucky this first time, but I worried that something could go drastically wrong yet again. Then I got serious double lung pneumonia and the urgent care doc told me to go to the hospital. I refused and went home where I sat on oxygen for a month. I just couldn't deal with the stress associated with going to the hospital. A doctor relative told me that staying home was really stupid as I could die. Fortunately, I survived and I avoided deadly hospital germs and billing departments.
A few days ago, my son and daughter in law arrived here with complications in their 8 month of pregnancy. Unfortunately, by the time they arrived, the baby had already passed away in the womb. The staff and nurses were phenomenal. They had the courtesy to move my daughter in law to another room, after it was determined the baby had passed. By doing this, we were in a hall by ourselves, and didn't hear other babies in other rooms, which would of been extremely hard for us. They allowed the family to gather and stay in the room next to my son and his wife. They brought us snacks, drinks, and sandwiches. Lisa, the nurse that spend most of the time with them, couldn't have been better. Her compassion, friendliness, and bedside manor was excellent. Seeing tears in her eyes when the baby was being delivered showed just how much she cared. I had multiple nurses tell me how sorry they were. We couldn't of asked for more. Highly recommended!
Today I had a venogram with angioplasty and I have never had a better nurse than the nurse I had today. Thank you Nurse Mary for your kindness and your compassion! It’s obvious that you love your job and take pride in it. I wish I knew your last name to let Human Resource know what a true gem they have. Also thank you Dr Spencer, I feel as if I’m finally going to be on the road to recovery after a miserable surgery and getting the DTV. Up until now I have been feeling pretty helpless. I am glad I chose Littleton Adventist for my surgery this time.