Children's Hospital of Alabama

Address

1600 SEVENTH AVENUE SOUTH, BIRMINGHAM, AL 35233 USA

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Phone

(205) 939-9100
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1600 SEVENTH AVENUE SOUTH, BIRMINGHAM, AL 35233 USA

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Consumer feedback about Children's Hospital of Alabama

Children's of Alabama
Reviewed from Google

4.3 out of 5 stars

Madison Sharp
Madison Sharp

1 out of 5 stars

posted 1 month ago

This is the only emergency room for little kids. But I would never take him back here. The doctor acted like she knew everything. She only checked him a little bit acted like he was all okay. I go to his regular pediatric doctor and he has upper and lower respiratory infection. Needs antibiotics, cough medicine. Worst visit ever!

Wendie Whittington
Wendie Whittington

1 out of 5 stars

posted 5 months ago

The doctors here are great, but unfortunately the nurses absolutely suck. I feel incredibly sorry for you if your child is placed in Dearth Tower on the sixth floor. On the day of our discharge, the nurse, Krys (who should be FIRED), yelled at me telling me that she had given us all these instructions that she never did. During this time, we were walking back into his room after getting breakfast and physical therapy was in the room, which was more important for me to see what was going on with my child rather than listen to a nurse who was being disrespectful to me. However, she yelled at me further and said that I wasn’t listening to her, to which I replied that seeing what was happening with my son was far more important and that she was being rude by yelling at me. I let her continue to yell at me until she was done and I told her thank you and to leave the room.

She was reminding us all morning that they were short-staffed, but that is absolutely no excuse for her actions. If anything it makes me think even less of her because as a nurse, dealing with stress is your job. If you can’t handle stress then you can’t handle your job. Period.

The day that was supposed to be our best day was ruined by this inconsiderate, unprofessional nurse. This experience has completely ruined the reputation of this entire hospital for me. I will NEVER recommend this hospital to anyone. Just having a good doctor isn’t enough.

Erykah Watson
Erykah Watson

1 out of 5 stars

posted 6 months ago

Very RUDE Nurses !!

My Baby Had A Temperature Of 100.3 ; She ( Anna ) On Floor 6 said she was gonna order my daughter some Tylenol, 30 minutes passed and Still NO TYLENOL Haven’t Been Order ! Some other lady said she was coming to draw some blood for my daughters cultures and she haven’t made it back yet to draw her blood which been over and hour!! Then I pressed the emergency button on the remote and the lady at the front desk said “ what do you need “ she was so disrespectful!! Yes , This is a GREAT Hospital but The Nurses Makes This Place Look Bad

Susan Johnson
Susan Johnson

4 out of 5 stars

posted 6 months ago

Very pleased with the staff. The doctors and nurses made us very comfortable; and we were in and out in two hours!

stephanie pickett
stephanie pickett

1 out of 5 stars

posted 4 months ago

My Daughter has been a patient of Children's Behavioral Ireland Clinic for several years.. I've never had a complaint.. However recently all that has changed. From the months of July through October my car engine went out on me causing me to be without transportation to get to work or to be able to make a couple of my daughter's therapy appointments... I did my best in keeping in contact with the appointment desk as to explain the situation and in doing so the appointment clerks assured me that we would be able to see the same therapists as before. But upon trying to continue I was informed that was no longer the case and was being dismissed from therapy care of Dr. Crystal Dillard. Also my social worker Isn't really helping to find another therapists I was given only one number/place to call and they don't answer phones nor return calls or messages. I'm very disappointed because we have spent years with Children's and their team onl6to be left with very few options to continue therapy or care for my Daughter! This is unacceptable.