Clara Maass Medical Center
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feedback about Clara Maass Medical Center
I went to the emergency department because I was having a hard time breathing. I didn’t wait to long before they took me back to fast track and put me in a chair. It was very crowded and not much room. The nurse was very kind and kept apologizing for the wait and assured me that she will be with me soon. She gave me a ice pack and put a blanket over my shoulder. I have been to Clara many times because I live near by but even though it was crowded she acknowledged I was there waiting. When I was ready for discharge she told me about a survey I will get and said my experience and treatment is important to her and asked me to respond. I’m still waiting for it! I asked her who I can contact about my care and she gave me a card with the directors information and she put her name on the back. Debra Gutierrez. She was incredibly attentive considering and caring.
I called the Radiology Department and Nuclear Medicine Departments to make several appointments for my mom. The staff was so thoughtful and considerate for taking the time to schedule all of my mom's appointments on the same day and within 30 minutes, which will make our visit to Clara Maass so convenient. Thank you, Clara Maass for always keeping the patient in mind.
I went for a mammogram. Everyone was very attentive from the time I walked in. The technician that took care of me was excellent too. Nice hospital!
I was a bit concerned after reading the reviews here prior to my daughter's same-day surgery at CMMC. However, I must say the staff and service at this medical center was amazing! Staff was very friendly and helpful throughout the day/process. A special thank you to Deborah (Debbie) Dillon- she was the head nurse in recovery and she was awesome - thanks for taking great care of my daughter!
Best hospital in town...... the doctor's, nurses, whole staff very, very courteous to their patients. That's what make the whole healing process a difference. 😃