I was a bit concerned after reading the reviews here prior to my daughter's same-day surgery at CMMC. However, I must say the staff and service at this medical center was amazing! Staff was very friendly and helpful throughout the day/process. A special thank you to Deborah (Debbie) Dillon- she was the head nurse in recovery and she was awesome - thanks for taking great care of my daughter!

Had good staff, caring and patient enough. But the personal belongings beg was kept in emergency room. They lost it. Could not find my belongings. My glasses, clothes,shoes everything at time of discharge they didnot gave me back and claimed they could not find with them. Worst experience for that case.

I moved to Belleville ten months ago, and I’m so thankful for living near this hospital. My daughter is type 1 diabetic and she’s been very sick lately. The hospital staff is very kind, sympathetic, have patience and genuinely care about everyone that needs medical care. Walking into this hospital, I was greeted so sincerely and warmly welcomed and extremely helpful. I’m not exaggerating, I’ve never experienced a hospital like Clara Mass Medical Center, I thank God for the entire ER staff and everyone else that’s employed there. Thank you for keeping my only daughter alive.

HIGHLY UNPROFESSIONAL!!! The staff on the psych voluntary unit CC3 The staff on the unit were highly unprofessional, aggressive and rude! It took 2 hours for one person to check my small bag. Every time I asked a question I was told someone was working on it but it always took at least 3 hours for someone to get back to me. On my second day a man died in his room because staff neglected him and refused to take him down to the ICU. One nurse said “when I saw him turning blue I knew he wasn’t going to make it” this man was screaming for help for a long time and multiple patients told them at the med that the man was having trouble breathing. After the man passed away the main staff members who were present were making jokes about it which disgusted me. The psychiatrist is never around. The social workers are never around. When they are you briefly meet with them and they provide you with the bare minimum information. your medicine gets changed and you aren’t informed until it’s time to take it. A lot of things aren’t done right on this unit. Steer clear and go to Carrier Clinic. Or Morristown or summit

Real time! My son is in there for pneumonia at the moment. Left him with his boyfriend, got a frantic text his temp went as high as 105 with no one at the nurses station to help him. Almost passing out from overheating. I tried calling..pressing all the damn buttons just to get SOMEONE with no luck. Connected with someone who forwards my call to a doctorsd office & VM. Connected to the wrong floor just for who ever answered to tell me I have to hang up and call again because she doesn't know how to transfer my call. Seriously? My son in pain.. not attention? He is in isolation too? What the hell?!
Clara Maass, please give me an answer on this? My son was born in that hospital? What happened to patient care? I have to say excuse please.. could you please? I am not given free service here. I am actually paying for his care which is not being given to him.