All these people want to do is get you the hell out of there. Went there at 1am, they gave me medication that they said would make me drowsy and that they want to check to see if the medication will help with my shortness of breath. Discharged me at 4am, did not ask how the medication made me feel just told me to go. Did not ask if I had a way home or if I had to drive wit medication in me that obviously made me drowsy. They show no signs of genuinely caring about patients they just have one job and that’s to get you in and out as fast as possible. Never again, very careless and quick to tell you that your probably just overreacting. They told me I just had anxiety and come to find out from my primary doctor my thyroids are extremely enlarged and have to see an endocrinologist and cardiologist. Anxiety my ass

Idk why this Hospital has such a low rating. It's a great place. We felt the love the minute we walked in the door starting with the security guard. All day the customer service in this place was impeccable. The hospital is clean and it's pretty. I've been thru every hospital in the area and this one beats them by far!

HIGHLY UNPROFESSIONAL!!! The staff on the psych voluntary unit CC3 The staff on the unit were highly unprofessional, aggressive and rude! It took 2 hours for one person to check my small bag. Every time I asked a question I was told someone was working on it but it always took at least 3 hours for someone to get back to me. On my second day a man died in his room because staff neglected him and refused to take him down to the ICU. One nurse said “when I saw him turning blue I knew he wasn’t going to make it” this man was screaming for help for a long time and multiple patients told them at the med that the man was having trouble breathing. After the man passed away the main staff members who were present were making jokes about it which disgusted me. The psychiatrist is never around. The social workers are never around. When they are you briefly meet with them and they provide you with the bare minimum information. your medicine gets changed and you aren’t informed until it’s time to take it. A lot of things aren’t done right on this unit. Steer clear and go to Carrier Clinic. Or Morristown or summit

I should have listened to my gut and drove to Hackensack Medical!! Every single time I come here I am disappointed... they should just shut this place down already! Instead of remodeling the outside they need to take all that money and train their staff and doctors properly. Bunch of lazy staff members and nurses running around on their cell phones. I rather die than to come to here again. HORRIBLE STAY AWAY!!

They took care of me good when I gave birth they explained everything steps by steps can’t complain about it ...