Colorado Plains Medical Center

People were nice but didn't care to explain what was going on or what we needed to do next. Slacking in communication.

This would be a zero rating if that was an option. Had an appointment for an MRI for over two months went to have it done and due to the gov shutdown was unable to pay the entire deductible but told them if I could post date a check for one week I could do that. The response was “we can take a credit card but that’s it”. I bet if it were a Hispanic or a Somali that they would have figured out a way to make it work. Not our first bad experience with this hospital either, when my son had a traumatic injury, they were incapable of handling that situation either ended up sending him to Loveland for a week in icu with and infection that was caused due to their not cleaning his wound. Will not recommend this hospital to anyone. Maybe the ex wife but no one I care about.

Took very good care of me and my situation. I am very pleased with my care. Three ambulances came in while I was there and though that made it take longer, they made sure I was comfortable as could be. Both my nurses and Dr. We're excellent. If you need a hospital I would recommend

I had a terrible experience here. The nurses didn't appear to care about me at all, and they are dishonest. I was told I'll be about to move around my room freely, but I was forced to remain in bed the entire time.

My son came in with a head/ face injury, broken wrist, fractured rib. He was in critical condition approximate time at 1430 hours. It was determined he had fractures in his face skull with severe bleeding and swelling to his face. Was told a dislocated wrist and was scanned from head to pelvis. We were told that they were not equipped to handle his injuries due to head/face trauma. Awaiting transport....from an ambulance, helicopter was an extremely long wait considering it was head trauma which I was informed can go badly quick. No helicopter was placed on stand by or an ambulance available!? An ambulance sat outside of ER for over 30 minutes with the ambulance driver sitting in ER drinking coffee???? Than around 7ish..the weather was supposedly too bad for a helicopter...windy!? He was not transported by ambulance until 8pm!!??? I was told by several trauma level personnel I know, head trauma should Never Be delayed...as noted approx sitting in ER was 5.5 hours??????? Then the word in Morgan county is...if you go to cpmc ER your probably gonna die.....this proved it to me!!!!! I would love a response!!!!!!!!! Even an ER nurse was not happy!?!? Upon his arrival to UCH Loveland ER stated he should NEVER....have been waiting there that long...he had several plates put in his face and head, 6 to be exact, not only dislocated wrist but it was broken and was never informed of a fractured rib???????? OCTOBER 13 2018 OCCURANCE. I only rate a 1 due to the head nurse in ER was good and frustrated too, stated she didn't want him there either. Rest of staff was unfriendly, rude and seemed to unattentive to the situation...on phones!!!!!