I give this place 1 Start since they were able to get my child a room rather quickly. My family spent 3 hours here on Christmas day and they did nothing but give him Motrin. They said it was to far into the sickness to be able to give him any medicine. Then sent us home. His ear aches are still there and getting worse. Thankfully we were able to get him into see his family Dr. today. This was a horrible facility and you should avoid it at all cost's.
I rather travel here then go to midstate in Meriden! My son came here for his surgery when he was only 2 months midstate couldn't figure out what was wrong with me son after 3 visits came here and they found out right away my son needed surgery ! I've been coming here ever since. Came today because my son was with a high fever and they told me he had a virus Dr. Casey and her assistant were great !!!!! There a children hospital so it does get packed here but I didn't wait 3 hours like I do every where else
Excellent from beginning to end. Everyone involved in the process of our child having surgery went above and beyond. I am truly grateful for the care provided. Thank you all very much.
I brought my son to Connecticut children's hospital because my son was having severe diarrhea and vomiting. The nurse kate did an awful job triaging Matthew. We waited three hours and no one came to see Matthew. Finally after I went outside to express my opinions I ask to speak with the hospital liaison was told that he or she is not available but they would send in the charge nurse after she was finish with her patients. All the nurses and techs just stood there gossiping and no one offered to help me. Finally the charge nurse came and told me she would talk to me in my room. A doctor came with her and said he is the doctor in charge and what's going on. Finally after waiting three hours he examined my son and said he needs fluids and will need to be admitted. Now it took me voicing my opinions and advocating for my son for him to get some help. Then the rude nurse said she is not coming back in here to see matthew. At this point it's now 3:57am february 20th and I have been in here since 1am February 20th. Still waiting on my son iv fluids
So I'm with my 8 month old.....before I could even say don't, Alexis Scianna a Tech did my child's temp without putting the plastic protected piece on##!! I asked shouldn't you have used the protected plastic, she replies oh no we clean it also... that was a lie! Like I work in the medical field, protect my child from getting further germs then they already have.... Then she advice me to put my child on the dirty floor to take his height! No Alexis... you could have measured them on a table as they do at his pediatrician! I will be at Uconn next time.