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feedback about Dekalb Health
This hospital is amazing.... Small but perfect because the staff is amazing and the size is not too big. I had my daughter there just a few days ago and I felt that the whole experience was absolutely perfect....
I came to DeKalb Hospital ER in the middle of night scared and in a lot of pain. The staff was so kind, eased my anxiety and took all my symptoms seriously. I was later admitted, had 2 surgeries and spent 2 nights at the hospital. It’s hard to have a positive experience when you’re in that kind of situation but Dekalb Health did their best to help me through it.
When I asked why two viles were not being used I was chastised for not informing her there were two orders. Isn't it her job to notice the second order sitting right there on the printer? All I know is the admin, up front, took my paper order from my oncology doctor and verified the electronic order from my family doctor, then paper clipped a few papers together. She told me to hand these to the lab person. Don't blame me for your poor attention to procedure.
I went to the lab at DeKalb Health yesterday for a blood test that I get every six months. They were very busy, but I was amazed at how quickly , efficiently, and cheerfully they worked at each step of the process. My total time there was only about 20 minutes.
I was there for lab and radiology testing. Registered, tested and out the door promptly. Very friendly staff. Good job all around.