I would like to share an experience that my family & I just had within this month. Earlier this week my dad was seen in the Emergency room, the first Doctor that came in told my dad that he didn't have anything despite the fact of his symptoms were telling him otherwise. My mom and dad said they would like to get a second option. Surely they did, the second Doctor came in and told my dad that he did in fact had something and was going to send my dad for more test.. He got admitted and then the nurses there were giving us the round around of when his ultrasound was going to be scheduled.Midday, we had 2 women coming into the room asking about their service (separate occasions), of how things were going. I wasn't hesitant about being honest. I spoke openly about the situation and to my surprise the RN Emily was on it. She called out dept regarding times of appts (that we were getting the run around), she was moving mountains for our family and I was impressed things were moving faster and we were being helped and felt that we were being taken care of. Emily, RN called my dad a couple days later after he was discharged and followed-up, I was happy that she took that extra step to call and find out how he was doing. I'm forever grateful.
Utter garbage. Went to the ER for my mother who had fallen down the stairs. They told us they did x rays /ct scan and they came back negative. You are either negligent or lazy because Just now we found she had 3 fractured ribs. I get it you get busy.. especially this time of year but this is completely ridiculous. God forbid she had a punctured lung you would have just told us she had the flu!! DO NOT GO HERE!
EDIT: turns out many more fractures and something in her lungs.. AND THEY HAD SENT HER HOME WITH TYLENOL ON OUR FIRST VISIT!!
My grandma checked in this past weekend and was discharged quickly. She came back today in a worse condition because she was not given the proper care and antibiotics that she needed. Unfortunately my aunt, who is her caretaker, had to inform the doctor (from her past experience with my grandma's condition) exactly what should have been done, which was to have the antibiotic. And this is what is keeping her safe now in the ICU.
If you have experienced negligence from their practice, please don't be afraid to speak out. You will only be helping others avoid future pain. And please if you are able to take your loved ones to a different hospital, do so. and I hope Delano will be encourage to build another hospital who will be better at taking care of their citizens in the near future.
If I could give this place a negative ten I would! Ultrasound technicians need to learn how to not be so rude.. I wish I would of got the girls name but she had gray hair.. never coming here again!
Made my mom leave the ER without any signs of improvement. She was still ill when we left the ER department. Doctor only talked to her once, and the nurse took long to do her rounds. Since she was not feeling better, I took her to a hospital in Bakersfield, where she got better.