I would like to share an experience that my family & I just had within this month. Earlier this week my dad was seen in the Emergency room, the first Doctor that came in told my dad that he didn't have anything despite the fact of his symptoms were telling him otherwise. My mom and dad said they would like to get a second option. Surely they did, the second Doctor came in and told my dad that he did in fact had something and was going to send my dad for more test.. He got admitted and then the nurses there were giving us the round around of when his ultrasound was going to be scheduled.Midday, we had 2 women coming into the room asking about their service (separate occasions), of how things were going. I wasn't hesitant about being honest. I spoke openly about the situation and to my surprise the RN Emily was on it. She called out dept regarding times of appts (that we were getting the run around), she was moving mountains for our family and I was impressed things were moving faster and we were being helped and felt that we were being taken care of. Emily, RN called my dad a couple days later after he was discharged and followed-up, I was happy that she took that extra step to call and find out how he was doing. I'm forever grateful.

I went to this hospital because i had mayor pain in my neck, dizziness,nauseated, doc said i had a viral infection no medication given was send home primary doctor had no appointments at the time, went back second time still with the same symptoms, doctor wanted to do MRI with contrasts which im allergic to, i refure the MRI he said you can go home there is nothing else i can do for you, walk out went to memorial hospital
The viral infection i had lead to my lungs nd some what BRAIN, because i was not given no antibiotics at delano reginal medical center ( ER) THE very first time i was there. The doctor i saw was careless nd ignorant.
Tall with glasses had and acent and very light complected.

My grandma checked in this past weekend and was discharged quickly. She came back today in a worse condition because she was not given the proper care and antibiotics that she needed. Unfortunately my aunt, who is her caretaker, had to inform the doctor (from her past experience with my grandma's condition) exactly what should have been done, which was to have the antibiotic. And this is what is keeping her safe now in the ICU.

If you have experienced negligence from their practice, please don't be afraid to speak out. You will only be helping others avoid future pain. And please if you are able to take your loved ones to a different hospital, do so. and I hope Delano will be encourage to build another hospital who will be better at taking care of their citizens in the near future.

If I could give this place a negative ten I would! Ultrasound technicians need to learn how to not be so rude.. I wish I would of got the girls name but she had gray hair.. never coming here again!

Took my son in he cut his hand to the bone lost a lot of blood fire alam went off no fire fauls alarm waited and waited now I’m in Visalia to get him treated never going back