Detroit (John D. Dingell) Va Medical Center
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feedback about Detroit (John D. Dingell) Va Medical Center
Appointment was at 10:20 am. For the RA doctor. It a now 11:57 am and still not in to see him. Problem is the lady at the desk didn't check me in ( how is that possible I was sitting right in front of her giving my information to her in order to be checked in) so thanks to the lady NOT doing her job I've had to sit here and wait!! Amazing!!
I personally got to see up close and personal how they treat veterans. They are the epitome of government workers with bad attitudes that can't get fired.
I went to register for an I.D. and was met by and man with the driest attitude and the stinkiest breath. He throws a stack of papers at me and tell me to fill them out.
I noticed on the last page that I had an option to either register online, by phone, or in person. So I go home to register by phone.
After answering 1000 questions I'm told that I'm not qualified for services because I made too much money and that I wasn't in the system as having a disability.
I had to remind the phone screener that part of my income was FROM my disability. So because I am at 50% i was supposed to be automatically enrolled without going through all of those questions.
So I go back to the VA to see the same dry old man, I tell him that I recently registered by phone and was there to take a photo for I.D.
He tell me that he doesn't see it in the system and proceeds to toss another packet of forms to fill out.I tell that I'm 50% disabled and should not have to fill that out, I should be automatically enrolled.
He ignored me and wanted me to fill out the paperwork. I left and went to go file a complaint. If he doesn't like his job, I will gladly fill in for him because his customer service skills sucked.i may go to Ann Arbor for a better experience.
This place really does not know how to take care of their veterans. I arrived 20 minutes before 6pm and still have not been seen. The young lady nurse or aide is seeing other patients before me. I do not know the route cause of my injuries and have been sitting for hours. It is now almost 9pm and no one has helped me. I am over coming to the VA this is the reason many vets don’t like coming here😡
Went there for surgery, Sugar was high so they did not do the surgery. The ENT department never contacted me again. This hospitals show veteran as a no show if veteran is late for an appointment even if the veterans does show up late and calls in to inform them he/she will be late due to traffic and keeps the appointment. ER doctors will send veterans home to go see their primary doctor in another VA hospital to be scheduled weeks later when the veteran is in excoriating pain from torn ligaments without any scans. This and all VA medical facilities will not issue opiates even to veterans that are not addicted under the U.S. Government yet another ridiculous non winnable Political only scam against drugs in our nation, without supplying replacement pain killer for the opiates forcing Veterans to turn to marijuana which does work on a lower scale but is not addicting, putting veterans at risk of being imprisoned for violating federal law forbidding procession or use of marijuana. Yet opiates were ok until the Government says there is an epidemic and now forbids them. Not for the good of the people, but to wave their hands and say "Look what I am doing for you while in office fighting for power for my political party while destroying our country with their in fighting. This hospital takes valid claims by veterans needing help and payment for spouses who are their caretaker and denies the claims declaring it's just civilian life that is causing then to need so much from their caretaker even when that veteran has had an in home care taker before that was canceled due to cutbacks by the VA facility due expenditure of their budget. This VA facility declares Veterans Mentally incompetent without any competency testing violating the veterans civil and constitutional rights forcing the veteran to spend large amount of money for their tight budgets to hire outside medical personnel to use to fight these false accusations on an appeal and consistently exceeds their authority by interfering in a veterans life by threatening a veterans disability payments that veteran earned. The Handicapped parking at this facility has an extremely low ration to normal parking even though the ration of handicapped veterans is a much higher raiton to veterans that can walk on their own and some of the handicapped parking is on a more than 3 degree slope making it almost impossible for a veteran of larger size in a manual wheelchair to navigate up those slopes from their vehicle to the elevator to enter the hospital entrance located on the first floor only from the parking structure. I could go But there are so many things wrong with the Detroit VA Saginaw VA and Ann Arbor VA medical Va Facilities, it would take a book to list them all..
The medical care as a whole is still sub par compared to the private sector. I received both great care and horrible care at this facility. It is my dream to work here to provide the best possible care to our veterans. They need good people to work here instead of just local people.