East Cooper Medical Center
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Consumer feedback about East Cooper Medical Center
Very impressed with this hospital. Lots of volunteers to help guide you. The registration process was easy and very pleasant. All the nurses were excellent in their care and advice. I would highly recommend East Cooper Medical Center if you need to have surgery.
Had surgery here. Service was quick, professional, and kind. Couldn't have asked for better service. They we're very accommodating by getting me warm blankets when I was freezing, using numbing I'm my hand before putting in the IV, which was a welcoming difference to prior surgeries, and more.
MRI appointment horrible experience. Scheduled appointment and you still have to go through the typical process of being admitted in to the hospital. Waiting in line just to take your name, then getting called up to fill out paperwork, back to the waiting room, getting called up to sit down with the insurance specialist, back to the waiting room again, then finally getting called up to go get the scan done. Then the best part. Apparently they don't even have their own MRI machines right now so they have a mobile unit out back. And of course during my scans they come in and tell me the machine is not working correctly and they're going to try and restart it. And of course this does not work. After all said and done, this was a waste of two hours of my day and using leave from work for a scan that takes approximately 25 minutes at an imaging practice. Save your time and request an appointment somewhere else like a imaging speciality practice.
Just went to the ER after my six-year-old injured her wrist. Everyone from registration, to nursing and Dr. Sorrell made her feel so comfortable. The care was both compassionate and efficient and the service was excellent. I would highly recommend East Cooper ER for all of your emergency care.
Second time here for a ultrasound. First time 3 hours from scheduled appointment time before they saw me today it's been over an hour. Just left and told them I am going elsewhere. Roper gives much better service. No respect for my time