East Texas Medical Center - Fairfield
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feedback about East Texas Medical Center - Fairfield
Had great service my family member cut his hand at the Fairfield lake earlier that day and we decided to take him there to see if he needed stitches. He received 5 stitches we were in and out in 1 hour.
We were nervous about visiting this hospital because of the reviews we saw here, but we were camping at the park and didn’t want to drive an hour away at night, so we decided to try it. My daughter injured her wrist, and we wanted to get x-rays to make sure it wasn’t broken. Despite the reviews here, we had none of these problems. We were greeted kindly and taken back right away. Everyone was respectful and professional. They had a portable xray machine they brought to the room, which was more comfortable for my daughter. It turned out that she does have a fracture, so they splinted it and gave instructions for following up when we get home. My daughter insisted I write this review because she wants other people to know that not everyone has a bad experience at this hospital. Most happy people just don’t take the time to write a review.
I am an over the road truck driver that injured my knee. When I arrived i checked quickly. And was taken back and seen by the doctor and nurse who were very kind and professional. They went above what they had to do. Especially when the nurse found out that i did not have a way to get back to my truck. She called her church and they found someone to come and pick me up and take me back. But he said he would be happy to take me to get my prescription filled. I can not say enough about how well I was treated here
Our family has used this facility 5 times in 12 years and our care has been professional, compassionate and life saving. Thank you for your care .
Wish I would have read the reviews before. They have signs that say be there 15 minutes before appointment or you will be rescheduled, why ??? I had a 10am appointment just to be sat in a room for over an hour waiting on the doctor till I finally walked out. We get charged if we are late but what happens when they make you late with your schedule??? Not to mention I was a new patient trying to give them my business and they knew that🙄 so unprofessional!