Eastern New Mexico Medical Center
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feedback about Eastern New Mexico Medical Center
Great group of dedicated professionals. This hospital is where I would take myself or my loved ones. Proud of the team.
I am not from Roswell (or even New Mexico) but had to come here for a family member's surgery. I have never had so many staff members be so kind! Everywhere my daughter and I went staff members were helping us without even being asked. The surgical team also called me with updates along the way so we didn't have to stay in the lobby.
The facility is in need of some renovations, but the staff was awesome.
The in and out surgery is a joke. We arrived before our set time and people who arrived after us went before us. One lady literally walked in and was back in a room within 5 mins. When we told the lady working the window we had been waiting over an hour and a half passed our set time to be here. She said, " sorry, we are waiting on a room."... she didn't say much when we asked why people who got here after us were going in quicker. Our nurse was suprised we had been waiting over 90 mins passed our set time to get back in a room. To our nurse's attention she thought we had jst arrived. Not sure what the deal was, but the hospital seems unorganized!
Went 7/18/18 to the E.R. for a spider bite and had to get blood drawn along with antibiotics through the IV. This is how my arm looked as I was walking OUT the emergency room after being discharged. Very disappointed in their nurses lack of care and concern.
I was brought by ambulance to this hospital while traveling. Let me just say this hospital is a living hell. They are understaffed and the doctors are playing god. I was to spend one night here for observation after visiting the er. This is my third day. I can’t leave because if I do my doctor threatens not to write the prescription for my uti infection to go home with although it was already promised I could leave today. She wants me to be fever free for 24 hours but my medication is not being given on time so my fever comes back. And when I say not on time I’m talking hours people. Originally told the doctor I use holistic methods and would not be comfortable putting anything in my veins without considering the side effects and knowing what it’s for. She has numerous you order intravenous medication without my consent or consultation. She originally told me I had meningitis and that I would need a spinal tap. Which I wasn’t comfortable with and told me to leave the hospital if I wouldn’t cooperate with having an iv and the tap done. Thank god some test results came back showing a uti before they could poke into my spinal fluid. Not only is this hospital inattentive to their patients wants and needs it’s filthy. I’m being held against my will in a hospital from an episode of American Horror Story. It’s scary for real. Anyone who can avoid it definitely should do so. I would leave if I didn’t need the medication to get well.