Eastern New Mexico Medical Center

Address

405 W COUNTRY CLUB ROAD, ROSWELL, NM 88201 USA

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Phone

(575) 622-8170
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Emergency service available

405 W COUNTRY CLUB ROAD, ROSWELL, NM 88201 USA

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Consumer feedback about Eastern New Mexico Medical Center

Douglas Steslow
Douglas Steslow

5 out of 5 stars

posted 5 days ago

During the flu outbreak I left work on a Friday feeling poorly, but was also concerned about a pain in my leg and hip area. I had noticed a mark that appeared to be a bite or sting of some sort. I tried to go to the Quick Care Clinic at 3pm, however it was full to capacity and not accepting any more patients. They recommended I go to the Emergency Room at Eastern. I did so, and man am I glad I made that decision. I was put in a room within 5 minutes and seen by ED personnel immediately. Robin the RN, along with one of the attending PA interns and Dr. Wolf were outstanding. It appeared I may have been bitten by a spider, or some creature that left a serious mark, and my symptoms were likely from that and not the flu. They gave me some shots, some meds, and very clear discharge rules and sent me home. All in all, I was in and out in 1 1/2 hours. Thanks so much to the staff at Eastern New Mexico Medical Center Emergency Room. The best experience I've ever had in an ER.

April Thompson
April Thompson

5 out of 5 stars

posted 1 month ago

The ER, RN Lorna, and PA Katherine, were amazing! They did everything they could to make for sure I was okay and figure out exactly what was wrong. I'm so grateful for their help!

Tracy White
Tracy White

1 out of 5 stars

posted 2 hours ago

Back in 1999, when I was pregnant with my first child I found this to be a ridiculously bad hospital/ ER. I was very sick and went in for fluids as i couldn't hold anything down. They put me on IV fluids. This makes your body temperature drop and makes you frezlezing cold. They wouldn't even give me a blanket. I was also throwing up again within 6 hours of leaving. I was taken to the Presbyterian hospital in Ruidoso.

UNFORTUNATELY THERE IS NO IMPROVEMENT IN 20 YEARS. My husband has been living and working in the Roswell area lately. He has cardio myopothy, and sometimes retains water. If he has to go for an ER visit to get fluids off he is there the entire day. This past Friday he was admitted because he was still having trouble with the fluid. I drove four hours to be there with him for the weekend. I didn't see a doctor one time. The nurses knew no information from the Dr. Today he was told he finally got to go home. he was given prescriptions and got dressed and told to keep his Friday appt with his cardiologist.. He waited hours, then the night nurse comes in and says he has to stay another night and they are waiting on a life vest (what the heck) this was never mentioned at all and he was told things look good. When he showed his displeasure they told him too, that he could leave against medical advice and follow up with his cardiologist. We can't risk problems with insurance , so he got back undressed has to stay another night and will apparently leave with a life vest if we are lucky tomorrow. NEVER HERE AGAIN!!!!

Lori
Lori

1 out of 5 stars

posted 1 month ago

My mother went to this ER many times with ,nausea, hallucinations. They kept sending her for migraines, then shingles, finally some eye defect. Many CT scans were done as well as 1 MRI. Nothing! I drove 10 hours from AZ took my mother to Albuquerque by this time her eyelids were flipped inside out unrecognizable. When arrived to hospital she had slurred speech. We found out she has suffered a major stroke!! She had been bleeding behind her eyes for months. This has forever changed her and prone to future strokes. Today her HCP sent her to the hospital after an MRI detected change in her brain as well as for numbness, loss of hearing on right side of her face. They told her she would be taken to Albuquerque 5 hours later was told Albuquerque hospitals was not accepting patients. ?! My father said he would take her in the morning to Albuquerque. Within minutes they provided a AMA (Against Medical Advice) form. Very upsetting

Mary Urquides
Mary Urquides

5 out of 5 stars

posted 2 weeks ago

A week ago today I came through the ER but this time nothing was routine .I suffer with COPD-EMPHYSEMA ON THIS ADMITTANCE I WAS FOUND IN MY ROOM NON RESPONSIVE COMPLETE RESPIRATORY FAILURE IF NOT FOR THE QUICK KNOWLEDGEBLE RESPONSE I WOULD NOT BE HERE TODAY.I CAN NEVER EVER EXPRESS MY FAMILIES thanks and gratitude GOD BLESS YOU ALL ALWAYS THE URQUIDES FAMILY

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