Eaton Rapids Medical Center
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feedback about Eaton Rapids Medical Center
I love this hospital where my spouse and I have both had procedures. The hospital is small, clean, and most importantly, quiet. I can't speak highly enough of the staff. They're as friendly as they're efficient and the whole experience for both of us couldn't have gone more smoothly.
You cannot make same or next day appointments at the family practice so if you are having an issue you will have to wait a week or more to be seen. The redicare is no help, they just send you to your primary which unfortunately for me is the family practice that has no available appointments for a week. Choose a doctor that keeps openings for patients who need to be seen same day.
Let me be the first to voice my opion on this back woods half ass hospital.!!!! When my roomate experienced sudden bleeding under the skin on his right biscep n sudden strong shooting pain through his arm n bruising starting to appear. This is what we dealt with from Dr.Brent Felton, well why are you hear? Why didn't you do anything at home? Well you've been here 7 times this year..A) 5 of which is for bouts of pleurisy in which he has had 3 collapsed lungs n had his lung fused to his chest wall..so yes when pleurisy acts up we're going to get checked out to make sure it didn't collapse again...the other 2 he has degenerate disk disease ok n has 5 buldging DISK in his back n when we go to the hospital cuz he's crying in pain. Then to go in today with petika showing up n get treated like he's just some drug addict...excuse me u insulting quak go back to school n learn to be a real Dr I will never allow my family to ever be insulted by that worthless Dr or hlf ass medical team again.
The people working in reception are very kind, and the nurse I see is nice and cares, but the billing department here needs improvement. I've tried contacting them for 3 1/2 hours to see if my procedure will be covered by insurance but no one is picking up. I spoke with people working in the lab and with reception and they couldn't give me the codes my insurance was asking for. As a patient you have to know if your insurance covers your procedure, but that is impossible when they don't know what you're talking about.
Finally someone in reception called the lab department for me and got the codes (even though I had already spoken to them and asked for them which they didn't provide). THREE AND A HALF HOURS on the phone to just get the information. I'm grateful that reception finally called someone for me and got it, but it took way too long. Please improve your practices.
Thanks for taking care of my baby boy Tristan he was sick we went to there ER yesterday. Aaron Tristan MA took care of him and gave him this motel car. Everytime I go to this establishment whether it be for my kids or my self, I get excellent care. Thanks Aaron and Tom.