Eaton Rapids Medical Center
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feedback about Eaton Rapids Medical Center
I can't say enough good things about the Emergency Room staff. Been in 3 times in the past year and each time I feel more cared for and happy with my experience. My 5 year old has seen many ER/ Urgent Care doctors and she's aware that she's treated better here than anywhere else.. Dr. Jones was amazing and very helpful.. I will choose this place everytime..
I had to wait over an hour for a scheduled appointment for a vaccination and they did not EVEN HAVE THE VACCINATION!! I made the appointment the day before TO GET A VACCINATION - how is it even possible they didn't check to see if they had it!? Not to mention I wasted 2 hours of my life in that office FOR NOTHING! I will never go back or recommend anyone to any McLaren office because of this terrible experience. The front desk was completely disorganized and didn't even have me fill out the proper paperwork IN THE HOUR I WAITED before the doctor saw me.
I cannot reply to your response for some reason so I will just add to this. Yes Dr VanArk was the doctor. I was told a manager would call me and I have not heard from them yet.
Wish I could split this review up in two parts. 5 stars for the nurses, Doctor, procedure, etc. Zero stars for the medical billing staff/process. There were way too many mistakes, delays, and instances of miscommunication for me not to share. I would love for someone in management to contact me for the specifics.
We had a very good experience at Eaton Rapids Emergency. We didn’t have to wait long and everyone was caring, kind and compassionate. Would definitely go there again.
This was my first visit to the medical center, my wife was the patient. The friendliness of the staff was off the chart. Some pun intended. The surgery staff from sign in, to prep, to surgery (Dr. Kenyon ), to post op was fantastic. If I ever need medical attention, I hope I have the choice to pick Eaton Rapids Medical Center.