Worse experience ever in this Emergency.
I was refer here from an Urgent Care and the whole staff except the girl who draw blood from me was rude (not to me but to other people).
These was more patients here then they can take in and I was kept waiting for above 3 hours and wasn't seen by a doctor and when I complain and asked when will I be seen I was told that I only have been here for 2:40 hours there is patient how have been waiting for over 4 hours (like it's a contest or a good thing to say!)
I had a heart attack symptoms and was refer to them from an Urgent Care that means I need help and they kept telling me you look good as you can stand so we always going to priorities other patients over you.
The place smells very bad I am not sure if the facility wasn't clean or some of the patients smells really bad.
Overall I am not going to this place again and don't recommended it for anyone just continue driving for 10min in any direction and you will found another ER hopefully it's better.
You don't go to a hospital by choice but if I had to choose, I'd come here or bring family here again. The facilities are clean, staff is super-kind and competent. Thanks for taking such good care of my mother!
My husband was in a car accident and they were very helpful and understanding. I don't know about the billing but just hearing his VOICE and knowing he was ALIVE was more than enough for me. The nurses were very UNDERSTANDING and didn't get UPSET even though I was calling OFTEN. I believe his nurses name was BRETT and he was very polite and let me speak with my husband as soon as they were done running tests. I am very GRATEFUL for their services.
Husband was in a car accident and is showing signs of a concussion. We have been in the Emergency room for 5 hours and he has yet to be seen by a physician! Beyond upset!!! I think there must be only one doctor on. I bet he would have been seen at Highland.
Everybody was nice but didn't know what they were doing. Maybe they should have practice something else and also a receptionist in the front is ghetto. Mom had to go to you see SF and come to find out she needed surgery thanks eating for nothing