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feedback about Etmc Henderson
RUN!!!! RUN!!!! RUN!!!! RUN!!!! RUN!!!! Negative stars!!
This emergancy room is really bad!! It should be a scam but it's not. They use the practice of balanced billing. This means you get a bill from the hospital, and a bill from the company that supplies doctors to the hospital. So after your insurance company has paid your emergency room visit, you get a bill from another company for the doctors services. They charge you full price for their "superb skills and bedside manner ." I had to listen to a pompous kid talk about what a bad job everyone but himself did. He was tired of fixing others mess ups. They can get your address from the hospital to send you a bill, but not your insurance to pay their bill.
The Nurses on the fourth floor is sorry, they don't come in the rooms or nothing to check on patients, they wouldnt know if they where alive or dead smh....the only nurses on the 4th floor that is comcerned about they patients is Mrs.Carla, Mrs.Linda, and Mrs. Dudley... Y'all need to hire a whole new staff except the ones I listed...
Ugh...this place. Went in because I suspected an upper respiratory infection. I could hear the doctor (and nurses) mocking not only me, but other patients who were in there as well. Hey guess what? Sound travels down a hallway. Doctor was, unsuccessfully, trying to suppress a laugh, while handing me an antibiotic. Annoying, unprofessional, and ignorant. I would not recommend the place at all...you're better off going to Tyler or Longview.
I was admitted from the er to stay for 24 hr observation. The er staff were helpful but the night shift needs work. After moving to my room I asked for water several times. Wasn't until the day shift came in that I actually got it. 7 hours later. My pillow had stains on it so I changed the pillow case. The day shift was nice and helpful but I think I could've died on night shift and no one would've noticed.
My boyfriend had severe food poisoning. At first I didn't want to go to ETMC because I've heard a lot of bad stuff. But I'm very glad we did. The nurse staff, kitchen staff, everybody helped us out. They were super friendly and did a wonderful job. My boyfriend and I are very happy how we were treated. Thank you ETMC for saving his life!!