Excela Health Westmoreland Hospital
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feedback about Excela Health Westmoreland Hospital
Just want to say i spent this past holiday weekend in this hospital. And much thanks to the ER medical staff for letting me live. The complete staff on the 6th floor was the best.
They miss-diagnoses me with pneumonia, gave me one of the crappiest ineffective antibiotics to treat it. (It ended up being stage 4 cancer not pneumonia)... my nurse was rude, and they treated me like I was overreacting about my symptoms. There was literal garbage on the floor of the ER room I was placed in. I was obviously VERY ill and came in in the middle of the night due to very serious symptoms that needed to be examined. Never offered me a pillow, or a blanket, or to even put my cot down in a lying position. So I had to spend the night curled up in a ball using my hoodie as a pillow, with my nurse occasionally coming in to wake me up for literally no reason. Only to be miss-diagnosed in the morning and then sent on my way.
I had my daughter there last week, the nurses were amazing so helpful and friendly. The rest of the staff were great also from the housekeepers to the dietary department. The food was actually good too and the celebratory dinner was delicious.
I honestly can't review the actual doctors or treatment because i never even got that far. I had come in when I was 2 months pregnant with bleeding and horrible cramps. The lady at the desk took my info (with absolutely no urgency, she couldn't be bothered) gave me my ticket, and sent me to sit down. In a room of only 6 people, I sat there for over an hour and a half. Ive never had to wait so long to be seen in an emergency room. The wait added to all the negative things I've heard about this place made me decide to just leave and go somewhere else.
Absolutely horrible experience. Where do I even begin. I'm 20 weeks pregnant and have had a fairly normal healthy pregnancy so far but was having chest pains and very dizzy. Got taken in an ambulance and the emt gave me meds when i specifically said i didnt want anything. Then when we got there they had No idea where to taken me. Finally made it to my room. And was barely coherent and a woman called on the phone to check me in and then hung up on me. When I told the nurse she was rude she just said "yes. Sometimes they are" the emt kept telling everyone that i was 27 weeks pregnant and I kept trying to tell him I was 20 weeks pregnant and he ignored me. Then the ob came and yold me i was 26 weeks pregnant. By that time I was coherent enough to speak up and tell them I was 20 weeks. then i found out finally after my husband made it to my room that he tried 3 different times to find me and they said I wasn't even at the hospital. But he followed the ambulance there so he knew I was there. Then they were moving me back down to the er because they said the baby was fine. The nurse literally threw my bag of clothes at my husband. The woman who was in charge of taking me back down to the er had No idea where she was taking me and almost took me back outside and was going to leave me in the waiting room in the er. Meanwhile all I have on is a hospital gown. Then they kept messing my last name up. And had to change all my paper work and hospital band to the correct name. Then on top of all of this they take me to my "room" in the er. And it was a hallway. They left me sit naked in a hospital gown in the hallway in a wheel chair. It took over 30 minutes for someone to even come talk to me. I asked a woman for a blanket and it never came. By this point in time almost every person I came in contact with besides maybe 2 out of 10 were rude and had no idea what was going on. Then my mother tried to find me and they told her I wasn't at the hospital either. She had to call my husband to find out where we were in the er. Long story short and 4 hours later. There apparently is nothing wrong with me which I don't actually believe but whatever. I am so glad I did not plan on having my baby here. Only reason I went today there was because it was closer and a serious emergency. I'm really just disgusted. The lack of care or concern or urgency for a pregnant woman is appalling. Also just to add this when I first got there I gave a urine sample and apparently they lost it and after 4 hours and my sitting in the wheel chair cold and naked they asked for another one where I declined and said just send me home.