The new Director James Laterza is clueless and inept. Where is he at and what does he do? The VAMC operators are instructed by this clown to tell all veterans, trying to contact his office, that he's undergoing transition.
This goldbrick has been undergoing transition for 10 MONTHS! An average transitioning period is typically 2 WEEKS! VAMC personnel are also well aware of his inactivity.
Hey Jimmy Laterza, if you believe you bit off more than you can chew taking this job, then it's time to either shape up or ship out, the later being the best for all!
I also must add, the Patient Advocate's Office is also a big joke. They never answer their phone or respond to their voicemails. If they do show up for work, it's only to take up space and breathe, like their Director Jimmy Laterza, civil service "untouchable and out of touch" employees. 10/15/18
Update: I was just informed by my Congressional liaison that the Fayettevile, NC VAMC Director Laterza is finally resigning. Probably the first VAMC director ever to resign while still undergoing a lengthy transition period. 10/16/18