Fhn Memorial Hospital

Address

1010 WEST STEPHENSON STREET, FREEPORT, IL 61032 USA

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Phone

(815) 599-6000
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1010 WEST STEPHENSON STREET, FREEPORT, IL 61032 USA

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Consumer feedback about Fhn Memorial Hospital

FHN Memorial Hospital
Reviewed from Google

2.5 out of 5 stars

Matt M
Matt M

5 out of 5 stars

posted 1 month ago

I had the unfortunate opportunity to arrive via ambulance early one morning, and I was pleasantly surprised at the excellent care I received in the ER. They didn't waste any time at anything, the ER Doc was responsive and a good communicator. Got to see the folks in CT and also MRI, and both stops were good, very professional as well. Next stop ICU for the night, and the care continued to excel. All the nurses were attentive and very compassionate. The Hospitalist was also top notch, and I was impressed with her abilities. I would not be hesitant to visit again if the need arises. Oh, and even the food was good!

Steve Bird
Steve Bird

5 out of 5 stars

posted 1 month ago

This is a fantastic hospital. The medical staff and employees here are very knowledgeable.

Felicia Duren
Felicia Duren

1 out of 5 stars

posted 4 months ago

I delivered my daughter 2 months early at this hospital. I live in Minnesota and never had a problem with my pregnancy until I went into labor. I have had nothing but very uncooperative staff and battles. They didn’t want to code anything properly to my insurance. They didn’t attempt to get ahold of an on call doctor from where I lived otherwise they would have been able to know all my medical records. I wouldn’t even recommend this Hospital to my worst enemy. Very unhappy with the customer service. The nurses who took care of me after I had my daughter were very attentive and very nice. I didn’t even have to ask for anything they just brought it for me. As for the financial assistance program they apparently don’t help people who don’t live in Illinois.

Brooke Baran
Brooke Baran

1 out of 5 stars

posted 2 months ago

I have not even become a patient at FHN and the only Neurologist denied my referral... She is the only one for 30 miles and she could not even see me for 10 mins. Dr. Seema KUMAR decided that my file from my primary (whom I only saw two times) was not adequate enough for her, even though it displayed my diagnosis. I am highly disappointed. I have an appointment scheduled with another specialist in another department and I am debating on if I even want to go, if this is the treatment I get.

Amy Smith
Amy Smith

5 out of 5 stars

posted 8 months ago

I'm extremely impressed with this hospital. I was a bit leery since its rating is so low however they handled my case professionally with ease. From the er to my stay on 3 North for several days the staff was incredibly empethetic, and focused to figure out what was causing my issue. Low and behold they did figure out the puzzle and wouldn't let me leave until I was stable and they were confident in the numbers. Kudos FHN Dr's, and nursing staff and thank you so much for getting me back on track to living life to the fullest again.

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