Franklin Hospital

Address

201 BAILEY LANE, BENTON, NY 62812 USA

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Phone

(618) 439-3161
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201 BAILEY LANE, BENTON, NY 62812 USA

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Consumer feedback about Franklin Hospital

Jason Guthrie
Jason Guthrie

3 out of 5 stars

posted 3 weeks ago

Friendly staff my turnover time wasn't long I assumed because it wasn't crowded when I got there. Doctors and nurses quickly saw and my son and treated him for his injury. My only issue is with billing. We've been to that hospital many times and they have all the health insurance information yet they somehow couldn't find the one that would lower the copay for our visit. Ah well I'll have to fight that battle another time.

John Pappas
John Pappas

5 out of 5 stars

posted 3 months ago

My family member had surgery there this week because this is where the doctor was scheduled. I was a little skeptical based on the reviews I've read but would like to say that we couldn't have had a better experience. Every nurse that worked with us could not have been more caring or thorough. The doctor and anesthetist both were also very detailed in explaining what they'd be doing as well. I highly recommend this hospital

LH Williams
LH Williams

1 out of 5 stars

posted 2 months ago

My ABSOLUTE WORST EXPERIENCE EVER!!!! I went in for really bad Abdominal pain.. Brought in by ambulance, then placed in a room with an elderly man. They took ALL my insurance information , asked a few questions, drew my blood and left it sitting on a table near me. I was left like that for close to 3 hours, unattended. No one came to check on me, however, they did come through to collect their fee of $150 for the Emergency room visit, which I declined to pay because I was not being seen. I was dropped off at this hospital because the EMT told me this is where I should go. No prior knowledge of this hospital, eve!!!! Never heard of them before now and I will NEVER EVER GO BACK!!!! i left there 3 hours later and was never seen by a doctor and All the staff was shocked that i wanted to leave. They believed they was doing a great job. Maybe so for someone else, but not with me...they didnt know i was there until i wanted to leave.
If ever someone suggest going to this place...get up and run for the hills. The staff is horrible very care free and nonchalant... they are only there for the checks and not the patients.
Why get into a field you care nothing about?
Also, once I signed the papers to leave, only then did I get notified that the doctor should be able to see me next.
My pain is still there and if I feel the same in the morning. I will go to a hospital of my choice, where I know they care!!!

Ruth Sustache
Ruth Sustache

5 out of 5 stars

posted 2 months ago

Great staff
Great experience my husband had a hip replacement surgery
Dr Germano and his staff were so professional from the very start...throughout the entire time very caring and giving...
O highly recommended long island Jewish hospital valley stream 1000%....

Lakya Roberts
Lakya Roberts

1 out of 5 stars

posted 1 month ago

Terrible Staff! This is only regarding the registration staff in the emergency dept. and the front desk guard. I took my grandmother on 11/18/18 around 4pm. Rude, loud, cursing, how does a hospital employ such staff. 3 women standing around chatting about their dating life. Disgusting.

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