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feedback about Franklin Hospital
I was at the hospital for a presurgery appointment. Nurses and staff were great with me. They answered ALL my questions and doesn't make me wait. Also they have FREE VALET PARKING.
ER was spacious. Fast service and courteous. I love the free Valet parking. Nurses and techs were nice
This place is a dump first off I go visit a family member no parking couldn’t find anywhere to park disgusting to the point I had to park blocks down don’t make any sense second inside the hospital is dirty rooms are small, smelly, hot no closet for the patients to put their belongings another thing they always short staff especially the floor my aunt was on telemetry floor couldn’t get anyone to help her cuz they were short I heard the aids saying how they have a lot of patient this don’t make any sense they really need to do better at this dump I told my aunt not to ever come back here I would of prefer her going to Jamaica hospital I always drive by this hospital but never knew it was like this all I can say is if you dying please please don’t go there mercy new Hyde park even Jamaica hospital. Not Franklin general please stay away if you want to live
I found the staff very courteous & attentive in the care of my family member, God bless them all
UNFRIENDLY Faces every step of the way... From triage to discharge. Terrible bedside manner! Terrible customer service!