Garrett County Memorial Hospital
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feedback about Garrett County Memorial Hospital
The ER wait is too long. 3_4 hours is a very long time to wait to be seen. They should have more then One doctor on call, working a shift. I underarand that at times it can get a little crazy, but 3_4 hour wait before you even get a room.. Patient care, service. Sorry! Thumb down.
However I give the ER staff a thumbs up! Responds quickly, very nice,You all are amazing! 4stars for the amazing staff!
I just wanted to let someone know that literally 6 mins ago I called the front desk. The person that answered (did not give a name) was very rude! I asked how her evening was going and she proceeded to ignore me and not respond. I asked if she could hear me okay due to the lack of response and she said "do you need a transfer" I said can I speak to billing she then said "its past 6 they are gone" and hung up the phone on me. There are only a couple reasons why people contact the hospital and none of those reasons are usually good. The first person they talk with should have some sort of understanding and be polite. The date is 9/19/2018 it was about 6:40 pm
In March, my wife had to have her toes amputated due to her diabetes in Morgantown, WV. In April, they had to install a wound vac to help clear the drainage from the wound. We were told to go to an emergency room If the drainage was too much for the wound vac or if there was excessive bleeding. Her wound did overwhelm the wound vac and started bleeding through the dressings. When we went to the ER, they took the wound vac off and then redressed her foot. I informed them that I had brought all materials needed to reinstall the wound vac and was told that they don't work with wound vacs. My wife started to bleed through her dressings before we got out to our car, we went to Morgantown, WV ER and was well taken care of and they reinstalled her wound vac. Why would a doctor remove something that is needed when he has no skill with. They should have just sent us straight to Morgantown. We no longer will use Garrett Regional for ER or hospital. So far, we have had no problems with radiology or the lab, so we will continue to use those two services, for now.
one Of the ICU nurses is rude and ignorant! We had no problems for two days until today she comes in and has been an issue from the start to the point my father wants to check himself out and leave .
Very busy place but friendly and helpful.