I have delivered 3 babies at Genesys and they have all been wonderful experiences. My delivery was very difficult for my 3rd baby and I almost died. My nurse was amazing and I credit her for saving my life. I ended up having emergency surgery right after my sons delivery and spent a night in ICU. I had L & D nurses come to the ICU floor to check on me and I had a nurse buy me a smoothie as soon as I was able to eat. After I recovered and was able to move to postpartum, the staff that helped to deliver my baby and save my life all came to my room to check on me. Genesys is amazing and I greatly appreciate all the staff. Wonderful, caring people.

My Dad entered Genesys Hospital on a Wed. evening and released yesterday(Tues.) for congested heart failure. All the strangers that you meet(Staff/Dr.s, patients) were kind and compassionate! Sure we have been in the area and have rumors of this hospital too, but the last year he has been admitted twice and we had awesome help! Please understand and thank people for every word and deed and you will be awarded in kind! I will send a personal thank you note to the third/2nd floor staff for their professionalism and thoughtfulness.

ER is a joke. Waited over five hours to be seen, only to be treated rudely by the person wheeling me to X-ray, and the nurse Jessica that thought she should be doing something better than being at work in a profession she chose to help people. Disgusting. Hire better staff.

I went to Genesys emergency on a Wednesday afternoon, in so much pain I couldn't function. I knew it was my gall bladder and I understand that tests need to be performed by actual Dr's. After several test I was told yes I had gall stones but they didn't think that was my problem!!! I was sent home at 2am having the worse pain of my life. I went to my family physician as soon as they opened Thursday morning. I had a hida scan on Friday which indicated no gall bladder activity at all. On Saturday I went back to the ER on the recommendation of my physician. I was admitted and pain meds were administered immediately. At midnight I was sent over for an MRI, I feel I should mention that I hadn't eaten anything since Tuesday it even hurt to drink water. Sure enough gall stones!! REALLY!!! Sunday was Easter so no surgery until Monday afternoon. I was pumped so full of drugs I was beginning to wonder if I would ever feel normal again. My surgeon was amazing and the nurses that took care of me in ER observation were as well. The actual ER was awful I had someone insert an IV in my hand that caused me pain for months after because of how the extremely rude nurse jammed it in.

I've been told several times that I'm a great patient I treat the nurses and the aids with respect and kindness, but I didn't received that in the ER. Hopefully I never have to go there again.

I was there for over 24 hours and none of my questions were answered, nor was I told the results for most of my labs/tests. None of the doctors treating me seemed to share ANY information on my case, and all told me conflicting things.

I was never asked for my consent before more tests were performed on me, either, and multiple times actually felt assaulted (people not directly involved in my treatment pinched my legs/removed my blankets just to see how swollen my legs were).

Don't go here unless you have no other choice.