Glen Cove Hospital
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feedback about Glen Cove Hospital
My friend is currently in this facility recovering from multiple fractures and 3rd degree burns. The rehabilitation section is great with great Therapists, the medical side is as poor as they come. Four patients to a room, one window. Nurses are scarce, very long waits for attention some as long as a hour. Seemed to have a staff shortage. Inconsistent dispensation of medication. The Nurses Aides all have poor attitudes and there is a palpable feeling of contention when dealing with them. I told my friend to leave this place as there are issues with their staff.
first of all the security is very lowkey & sometimes there’s no one at the front desk at all. they don’t ask you any questions, not even what you’re there for & that’s obviously very unsafe and dangerous... my grandfather has been here for days with an unattentive staff that makes my grandma do everything for him & the nurse tried drawing his blood after she said she couldn’t see well & wasn’t even able to turn on the light! we tried moving him to a hospital we were more familiar with & they made it very difficult, we were never able to. I’m mad
My mother was in their rehab center for post stroke recovery in May 2018 for about 2 weeks. Their staff stole my mom's ipone 7plus. My mom is 79 years old and could not talk. We gave her big new iphone to help her to recover memory as the pone has Chinese TV show she loved and family picture. We reported the phone lost right away, but their reaction was very disappointed. They said it might in laundry dept, however, we made so many calls and laundry dept didn't answer and the hospital just didn't care. Today is June 18, the phone was recently located in Newark, NJ. Someone in hospital might sell it to someone. In addition, their brain unit social worker and nurse would never return calls after my mom left the hospital when you called them for assistance. You think it looked a kind of decent hospital outside, but they had quite many problems in management (no coordination) and patient care. Very disappointed.
I went to the ER with my daughter with flu like symptoms, and had John as our nurse he was very caring, knowledgeable, my daughter was very scared to go to the hospital and deal with doctors and nurses but John really made her feel comfortable.
Thank you Northwell for having such a caring and compassionate nurse in your practice.
Nice people but I don't know why I was waiting for awhile even though the emergency room was almost empty. Nevertheless, i felt well after the visit and the prescription relieved my pain