Glens Falls Hospital
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feedback about Glens Falls Hospital
Daughter was in an accident 7/2017, She was 17 at the time and was brought to the emergency room with no Major injuries but better safe than sorry. She had a passenger (also a minor) who complained of pain in his neck. We all sat in the ER for 4-5 hours before being seen then they got a quick once over from the Doctor and released. No X-rays which I though would be necessary with concerns of the neck injury. I gave my information to the Hospital with the insurance claim so they could invoice the Insurance company. I just received a statement 16 MONTHS after for payment. They clearly never used the form I gave them initially, and how something waits that long to be billed is absurd. Once again I will take time out of my work day to collect the information they need and Do their Job for them... I asked for an email to send then information so I can have it documented this time and not just given over the phone and I was told they don't have email... That makes sense.. I mean why would a Medical facility in 2018 have something as NEW and Advanced as "EMAIL"... Good news though Glens Falls, you are only the "Second" worst Hospital I have been to. I do work in the Healthcare field and have been to many...
We needed bring our 9 month old baby to the ER because he was struggling to breathe during the night. We were on vacation so we looked up the closest hospital and drove him to Glenn Falls. We had such a positive experience.
Our nurse and doctor provided us with great professional care. They gave a thorough examination of our baby which really put our hearts at ease. We couldn’t have asked for better medical treatment for our child. Thank you so much.
I really felt very comfortable during my stay there last week- end. I was in 322 , I am from out of town, ,I was in Silver bay, and ended up here at Glenn's Fall. The room was clean, The staff was wonderful, and I appreciated the over and beyond that I recieved. Thank you so much for to all your staff , especially on 3rd floor . Alice Garey from Greenfiel Massachusetts
This is one of the worst hospitals i have ever seen. I wish i could give it a zero. I came in ambulance and because my heart was ok I was put in the waiting room in alot of pain and they just told me 4 people are ahead of me the same for people that came in after me that I am currently watching while they go to the snack machine and are joking around. There is a guy in the corner in severe pain crying, not being able to leave the spot, sit or move and they just pass him and ignore him like he is invisible. This place does not care about its patients, they are completely heartless I have never seen a hospital this bad. None of this people should be working in healthcare.
I wish I could give 0 Star. I hate this place! Very poor management and awful staff!! I had cut my finger and they said I needed stitches so I waited 3:15 hours. Asked the nurse to see how much longer I will wait , she will not give me time so I left. Went to Saratoga hospital next morning and it was too late to stitch it. This happened with my 2 kids before. I will drive to Saratoga before going there again!