Hallmark Health System

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585 LEBANON STREET, MELROSE, MA 2176 USA

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585 LEBANON STREET, MELROSE, MA 2176 USA

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Consumer feedback about Hallmark Health System

nancy macintyre
nancy macintyre

4 out of 5 stars

posted 1 month ago

This is a nice hospital, they just did some renovations and it looks nice now too. It's an older hospital but they doctors I have seen there seem very nice and all the help are all very nice too. I would take my mom here let's put it that way..

Jacques A' dit
Jacques A' dit

1 out of 5 stars

posted 2 weeks ago

** THIS IS NOT A HOSPITAL **
The Hospital and The Emergency room are CLOSED !! Go to the Winchester Hospital if you need help.. It's the closest.

Stephanie McAdam
Stephanie McAdam

4 out of 5 stars

posted 1 year ago

The Hospital was clean and the nurses and doctors were nice but the receptionists would rather finish their conversations before admitting a patient to the ER. Their protocols are a bit clumsy as well seeing as they tried to send me home without taking any updated address or insurance information. Overall not bad, I was just annoyed by those receptionists.

jer from ma
jer from ma

5 out of 5 stars

posted 2 years ago

The people at Lawrence Memorial worked tirelessly on behalf of a family member - who had a severe stroke. I cannot say enough about the care and patience they showed. Top notch; as good as any I have experienced.

Melissa Amaral
Melissa Amaral

3 out of 5 stars

posted 1 year ago

Lawrence Memorial Hospital is pretty much only good for their Urgent Care center, its extremely convenient, and the quality of care, treatment, wait time, and employee performance can vary from good to great, otherwise Lawrence Memorial Hospital functioning as an actual hospital is absolutely horrible, make sure you never get admitted here, they are understaffed, and the staff that they do have is awful, personality wise, and with the quality of care that they provide. Examples, nurses disregard your physician's request to stop medication (blood thinners) and when they gave you the medication (by injection) they had little care for your comfort and well being, they had over and over left giant bruises. As for physicians at this hospital, they're awful too, little care for your medication sensitivities, unwilling to listen to you're concerns and needs Also, an example of their incompetence, they completely disregarded the exam results, findings, diagnoses, and treatment ordered, by a Specialist, whom comes in from other hospitals, or offices. A Cardiologist came in and did a through examination and came to a certain diagnosis, that everything was fine, that no heart attack occurred, and no other problems, the physician at Lawrence Memorial ignored the diagnosis, and continued ordering tests and providing treatment for a heart condition, and wanted to medically induce a heart attack, wouldn't discharge for 3 days after everything was cleared with the SPECIALIST, and was told was medically, physically okay, and safe to be discharged. It honestly seemed as though the physician was just looking for extra things/ways to add and bill to the insurance. Absolutely HORRIBLE as an admitted patient hospital, but the Urgent Care center is extremely convenient and great to go to.