Hancock Regional Hospital
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feedback about Hancock Regional Hospital
I received EXCELLENT care from both mammography departments I visited; from the receptionist to the nurses and techs. Its not a fun experience but the ladies, (Jada, Teresa, Shelly and April) all made me feel at ease. Keep up the excellent work ladies!
I will pick this hospital first before going elsewhere, because of the past excellent service it has provided me. Today's appointment was for a CT scan. Ronnie first asked how i was doing, then explained everything as she prepared me for the scan. I am that patient who wants to know "play by play" what is going to happen, and she didn't disappoint me. It made for a less stressful procedure, and extra kudos to her for getting the IV in the first time, too!
We had a good experience when we came in for our heart scans. The only hiccup we experienced was when we told the person at the registration desk we were here for the scan is that they sent us back to Radiation instead of the cashier. So we had to come back and pay for the heart scans first then go back to Radiation. The heart scan part went very well as everybody from the information volunteers, the Radiation receptionist, and the nurse who did the scan were very helpful and competent.The scans only took about 15 minutes each and we got the results with an explanation of our scores and that our doctor and a Radiologist would get the results as well.
I had the best experience I could ever imagine in a hospital. Staff treated me like family and like I’ve been there my whole life. I’ve only been there once and I felt safe and like my health was in great hands. Thank you!
Excellent staff. Very professional. Never been in a hospital environment that demonstrates true service excellence, and comitted to patient satisfaction the way you do.