This institution has not taken good care of my mother, all she kept receiving from the nurses was various injections for her stomach and headache issues that are all but temporary. Not 1 doctor has decided to take measures to heal my momma to this day, it sickens me. Whenever she begins to feel a lil better she also starts feeling funny all over again, probably due to whatever the nurses were giving her I'd say. I can go on and on and on about this subject, but I'll end things here to help you that's reading this get a sense of what to expect from HH...

I was a patient at this hospital many times and I regret coming here but I did my weight loss surgery here so I thought the best thing to do is to come here for everything else I have to do because they know me... But it's so sad to say this is the worst hospital I been too. I am no longer coming here even if I am dying. I appreciate all the work people in this hospital have done for me but it needs to change. When you are here it feels like am bothering employees to help me do their jobs. Some of the staff take this job as a job not as a career. I was in the 11th floor they are under staff and they have to pull double shifts. That will make a person in this place really upset. At night this place looks like a horror film. You can hear screams for nurse assistance. All the nurse feel that they are rushed. They become very aggressive when you try to ask them for ICE. Imagine you have to ask for medicine. If you have fluid drains from surgery learn how to work with them before you come here the lack of attention without draining them will get them clogged. If this happens and it happend to me you will have to for to ER and you will have to wait 6 hours because they dont it. They have to wait for a surgeon to try to unclog the problem. The ER is a very special place where they love to pass patients around like musical chairs to many different departments. I spend 4 hours in the bed and nothing is happening lots of staff need some training in some customer service and some need to learn how to be human instead of robots. There is so much gossip in the ER they should have their own show. There is a big issue with the beds. They deflate all the time.. Also if the patient is or was a bariatric weight loss patient please please get that person a better bed and all ready his meals should be low calorie diet. The food at this hospital is worst then at a homeless shelter. I never felt comfortable not one Bit here.. I spoke with a lady that works with patients to help with patients needs and concerns. This didnt help at all... Everyone here knows the problem but give it a blind eye. No one is looking for a solution to help the problem... it's sad that 90% of the staff is here for a pay check. Take this info how the reader likes but this hospital needs to change and many patients need to change also. We all can be better people if we try. I am happy to say I will no longer come to this hospital and I been through a tough time. Remember Harlem hospital we dont want you to be a friendly hospital we want you to help people get better with a professional attitude.

STAY AWAY IF YOU WANT TO BE ALIVE!!!! NO CARE NO LISTENING THEY SCARE YOU WITH THE BACK UP OF POLICE BUT THEY DONT KNOW WHAT THEY ARE DOING. AWFUL AWFUL GLAD I LEFT A D TOOK MY 4 YEARS OLD TO CORNELL THEY MISSED FRACTURES AND WRONG DOSE OF MEDS. POOR REPORT NO COMUNICATION

First time going to this emergency room and I was pleasantly surprised with how well My family was treated. I’ve steered clear of this hospital because of bad reviews but tonight my infant son was very sick so I hopped in a cab to the nearest hospital. Within two minutes we were in triage in less than 3 minutes we were in a room I had to rush through paper work because they were ready for me. My son was treated the same way he’s been treated at weill cornell but at a public hospital and it was amazing. High quality care and attention. I will now be switching here permanently. Even the security guards were super nice.

I've been to a lot of public hospitals in multiple states and cities and I was pleasantly surprised how professional everyone was and how clean and organized the facilities were. And even with an ER visit in the middle of the night I was shocked out quickly I got in. Glad this is in my neighborhood.