Harper University Hospital
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feedback about Harper University Hospital
Ive been transferred to this hospital. 10hrs later still haven't seen a doctor and my symptoms have gotten worse! I've been asking to talk to a doctor since I got here.
This hospital and all the people we interacted with throughout our surgery experience were absolutely top shelf. We traveled from out of state for an exceptional surgeon here (Dr. Guthikonda) and without exception everyone, from reception, nursing, support staff, residents and surgeons were amazingly skilled, on top of everything and absolutely delightful to be around. We could not have had a better experience.
I would not even give them one star. My husband was there from Monday til Sunday. The staff was great til he got to his regular room from the ICU. The doc said he can go home on Sunday during his rounds at 6 am. Still waiting for them to release him. Mind you they turned off the water at 10:30 pm Saturday and not going to turn it on til Sunday at noon to test the water. Still waiting for release paperwork and a list of his medications which is his right. Plus have not even feed him breakfast. Brought him a stall turkey sandwich that i would not even feed to a stray dog.
At 6 am round, said he could go home.
At 9 am, brought him a nasty turkey sandwich cause I was bitching.
At 9:20 am patient representative came in and did nothing. Still no eatable food. Nurse is suppose to check on him hourly and has not been doing that. The last time she checked him was 8 am.
At 10 am another doctor came in saying he is going to the his paperwork together. Still no food, no nurse check and no answers.
At 10:15 am they brought breakfast, my question is how did they make pancakes without water?
At 11:02 am finally got released.
DMC in general is horrible. Going on 24 hours that my mom was admitted to emergency but has been waiting to be transferred from Receiving to Harper. We're getting the same story that there are "NO BEDS"! WHAT KIND OF HOSPITAL SYSTEM IS THIS?! MAKES YOU SAY... ONLY IN DETROIT! WHY WOULD SHE HAVE TO WAIT THIS LONG? AND ALL THE STAFF CAN SAY IS SOMETIMES IT'S HARPER AND SOMETIMES IT'S US HERE AT RECEIVING WE DON'T HAVE BEDS! NONSENSE!
I took my mother in through the emergency room on a Friday night. The service was fast, efficient and professional. They admitted her and kept her for 3 days while they ran tests to give an accurate diagnosis. While in the hospital the nurses and the PCA's were awesome. They were informative, kind and very helpful. I appreciate the care they gave my mother.