Shady billing department, Completely lacking. Paid my bill stated I was done, I called 9 months later when was moving to verify I had no bills just to make sure. Same response I was good. Now it's been 9 months from that point so yes almost two years and I'm getting a bill. Cannot express how beyond PISSED I am. Middle of November no less. I ALWAYS pay my bills on time and stay on top of them never once was anything mention of anything pending or waiting for approval all that was said was that I had NOTHING. So keep that in mind next time you choose to come to this hospital.
When I broke my leg riding in Hollister Hills, and on my way to the hospital, my friend called the E.R. to make sure they had a wheelchair ready to go. They said they “don’t have any available wheelchairs”... a hospital... with not enough wheelchairs... the waiting room had two other people, I might add.. so “no available wheelchairs” is a very pathetic excuse on their part. How did they expect a girl with a broken leg to walk into the hospital??
This is the ONLY reason they did not receive 5 stars from me.
Once I got called back, which didn’t take very long. EVERY nurse and doctor I talked to in the E.R. was so helpful and always kept a smile on my face despite the pain. I need to take a moment to call out one specific doctor that was by far the BEST doctor I’ve ever met. His name is Michael Bogey. He always managed to keep me laughing, distract me from any pain, and did anything and everything to make sure I was okay. He made sure I knew what signs I would need to look for after I left the hospital. If I could give him 6 stars, I would. He was amazing! If I ever break a bone again, I will gladly drive back to this hospital just to be checked on by him.
I broke my collarbone riding and all they did was put me in a sling and sent me home without cleaning any of my serious bleeding cuts. This place should be shut down, every time I come here the service and care gets worse.
The staff are good,but Drs in emergency have a little experience,I'd been sometimes for difficults in my health,and I got bad answers to my problems.
When I 1st moved here the medical staff was great. Now I would never recommend anyone to go here. Last time I was there the medical staff in the E.R. was so uncaring, rude. I laid there all night never one was I asked if I needed something to eat or drink, & their bedside manner STINKS!