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Update: No one ever called me for quite some time -- despite being told they wanted to contact me to resolve the issue. When someone finally did and we were able to connect over the phone, she found out which location I was talking about and was apparently someone from a doctor's office and had nothing to do with Health Central. She said someone else would call to speak with me and to-date no one ever has.
I made an appointment for 12:30pm online. Knowing I could relax at home for a bit before I had to go. When I got here I told the lady at the counter that I checked in online and had a confirmation number.
She looked at me and told me it didn't matter. I asked what she meant because I got a confirmation number and everything she said none of it mattered she had to start me all over. I said then what's the point in checking in online? And her answer was "exactly."
So checking in online is apparently an arbitrary feature that means nothing but none of this is disclosed at all until you get here and realize it's all a lie.
There may not be anything done about this just because I complained, but I promise one day someone with a lot more money than I have is going to show up and cause a problem. This was a really annoying development in a day where I already wasn't expecting to have to be here.
I expect that people that are more critical would go ahead of me even if I had checked in online, but if we're all in here for a similar reason, I'm going to have to wait until all these people that got here first go even though I checked in online a couple hours ago and showed up 5 minutes early.
If this system is a lie to make people feel like the wait is faster, then the organization should be ashamed of themselves. If there's a break in the system, or it's not completely live yet, or the staff needs more training then this is something that needs immediate attention.
Great hospital, Staff Doctor's are very nice & thorough detailed.
The rooms are amazing with couch's that pull out to beds, recliner, & big private room.
Loved it here, better than FL hospital.
In the middle of the night my husband woke up with chest pain / abdominal pain. In the ER he was prioritized and assisted immediately. Hospital was clean . Staff is very proffessional and knowledgeable. All test were done stat. Best hospital in this area.!!
Staff was excellent and very professional. Emergency room nurse Mica was the best. He told jokes to ease my pain
So I checked in on the 11 th only to realize it was the wrong room no big deal. Long story short I was moved t a different room 6 of the 10 nights there. The best part. Is the the forced diet I was put on. Locked in my bed at least 98% of the time I was there with an electrical sounding fence around my bed if if I got out. 1 night a
I asked 10 different times if someone would would walk with me just to stretch out my legs all fell on deaf ears. I was physically touched and pushed by the the
3rd shift personnel they yelled at me spoke down to me, nobody explained the rules about anything, nobody smiled our said please and thank you Jessica, Yvonka, ans Amanda. I had 9 IV,S put into my arms of which only 3 worked.
I warn you do not go here unless you want to lose 30 pounds and lose your mind lying in bed all day asking permission to use the restroom, it was literally like federal maximum security prison. I just got out today and can barely walk, you've been warned. It should be.negative 5 stars.