Heart of the Rockies Regional Medical Center
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feedback about Heart of the Rockies Regional Medical Center
Completely incompetent!! Don’t waste your time & money! Take yourself to the Springs. Apparently they can’t even document something as simple as a phone number! 0 Stars! If they had any competition in the valley these folks would be outta business in no time!
I have had great experiences here and am glad we have a place to go so close to the Valley. Nice, friendly, helpful, efficient and talented kind folks as well as a pleasant facility to be in.
I had a great experience at this hospital. The staff was extremely friendly and competent from the admitence clerk to the nurse and doctor. I had a horrible stomach pain and they were very patient me and quick to help me get out of pain. We were in and out within 2 hours. I would highly recommend this hospital.
Absolutely terrible ER. My friend died because of their incompetence. After multiple visits within a 24 hr period, they failed to recognize a recurring brain swelling issue that was already known in the patient’s medical history from childhood. After the 3rd ER visit, they attempted to life flight him, but he died on the way there. Unbelievable negligence.
I went to the ER at Heart of the Rockies after a ski accident where I hit my head and woke up the next day with trouble seeing. The staff seemed to have no idea what they were doing. They ignored the potential head injury completely, did not know how to work the eye equipment and injured my eye further by poking it when trying to get a pressure reading. They had me try to read an eye chart without my glasses/contacts as an afterthought and sent me on my way. Administrative folks who were supposed to call me back regarding the experience have not so there has been a complete failure to address my complaints of improper care. This was the most unprofessional medical experience I have ever had.