Helen Hayes Hospital

Address

51 NORTH ROUTE 9W, WEST HAVERSTRAW, NY 10993 USA

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Phone

(845) 786-4000
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Emergency service available

51 NORTH ROUTE 9W, WEST HAVERSTRAW, NY 10993 USA

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Consumer feedback about Helen Hayes Hospital

Helen Hayes Hospital
Reviewed from Google

4.2 out of 5 stars

Frank James Mabry
Frank James Mabry

5 out of 5 stars

posted 2 months ago

Best rehab care in NY. Well run facility with exceptional staff, from admin to janitorial. Standouts include Colleen (case manager) and Alexis (PT/OT), but everyone there is excellent. On-site prosthetic/brace shop does custom work quickly. OT equipment even includes a fake apartment to practice in! The chef could stand some new ideas, but the food is healthy.

If your loved one is lucky enough to get in, keep them there as long as possible before transferring to SNF. You won't find better care.

jorye617 .
jorye617 .

2 out of 5 stars

posted 6 months ago

Quoted from a patient
"PT is excellent. Nurses and aides 👎
The nurse and aides are not kind. They are rough and not nice and I'm sorry I sent my Mom there. She can't wait to get out.

Patricia Neal
Patricia Neal

5 out of 5 stars

posted 5 months ago

I was at Helen Hayes for a brain injury and the therapist I had were great! Josh my occupational therapist he was funny and although I always argued with him he taught me how to fold clothes again and cook along with memory games. Carl was my speech therapist and he taught me how to pronounce my words properly again. I believe Adrienne was her name she was my physical therapist and she was so kind and always told me take my time when I was learning how to walk again. Everyone there was so kind to me because I was so young only 30 when the tia happened and these people always made me feel like I could overcome this battle. Oh wait I can’t forget Trish my other physical therapist she was so lovely. I miss all of them and I wish I could have stayed a little longer because they really did their job to the best of their ability. They had me on a diet but I absolutely loved my meals I got home and I HATE what my family friends me it’s so unhealthy 😢

Karen Degraw
Karen Degraw

5 out of 5 stars

posted 7 months ago

Most wonderful, compassionate, loving care to be given and received! Thank you to the amazing staff on the first floor 1B wing & all staff of HHH! Highly recommend this hospital for all your rehabilitation!

Lori Roslawski
Lori Roslawski

5 out of 5 stars

posted 11 months ago

I spent 2 months at Helen Hayes following delicate spinal surgery (April & May 2017). The care I received surpassed any other medical institution I have experienced. The doctors, nurses and CNA's were top notch. I worked closely with PT & OT and was happy with their care. As a bonus the place is gorgeous. The view from my window looked over the Hudson River.

My husband and I live on Long Island. He was able to stay in the dormitory and avoid many 50 mile one way trips which allowed us to see each other more often.

I am doing well now and thank Helen Hayes for contributing to a large part of my recovery.