The ER staff and nurse practitioner I seen were absolutely wonderful! They are very understanding and compassionate about what they do! This hospital is the only one I will ever go to or take a loved one in an emergency.
It is not my own experience. It is what happen to my brother. They started off taking good care of him. They will just put somebody out who is unable to walk on their own, vision blurry and kidneys not working properly. HEALTHCARE SHAME
My friend was treated very horribly about a womens issue and Dr. Snipes wasn't at all polite and acted as though it wasnt a big deal.... very unprofessional and rude!
$1285 for two xrays ... Yes you read that right... that much they charged me for two xrays that took merely 10 mins.
I have a horrible experience in this hospital , my primary physician advised me just to take xrays from this Hospital on Sep 9th,2017 as it was a Saturday and their xray lab was closed, So we just took 2 xrays. We didn't take any treatment or consultation cause everything happened on my network urgent care.
Guess what I received a bill of $1285 with a insurance discount of $679 that makes me pay rest of $606. Can you believe that? I called their customer service and they said pay the bill in monthly basis but i have to pay $606.
I made my friends aware too and writing this review others too ...So disappointed! Will never ever visit again.
Dr Hovater did a reverse left shoulder replacement surgery on me on 10/16/2017. He did a great job. But more importantly to me was the care that all of my nurses gave me on the 2nd floor after my surgery. They did a GREAT job taking care of me and my few needs I had. Always using hand sanitizer coming and leaving my room. Showing compassion. These nurses are the reason I always choose Helen Keller Hospital. They are the backbone of the hospital. So I just wanted to say Thank You to all the nurses that took care of me during my stay. Y’all are the epitome of what all nurses should strive to be. THANK YOU !!!!