Henrico Doctors' Hospital

I had surgery at Henrico Doctors n early March 2019. Everyone was professional and caring. They got me started as soon as I arrived. I had an anesthesia concern and the anesthesiologist listened to my concern and adapted my treatment accordingly. My surgeon, Dr. Clifford Smith is kind, caring and excellent surgeon. I actually woke up after the procedure and asked if he did anything as I was not even in pain. I had great nurses in PACU and on the unit where I had to spend the night. My nurses were very concerned with my comfort and very attentive to my needs. Dietary and housekeeping were friendly and efficient.

Everyone is always so nice and understanding. You really feel like you are being taken care of.

My stay at Henrico Doctors was Absolutely Fantastic; And Everyone there was Wonderful to My Family and Myself, i will recommend Henrico Doctors to all my Family and Friends 😍💖😍!!!!

The staff here needs to learn how to keep their opinions to theirselves, especially when they aren’t doctors. Not to mention the way the staff (nurse) speaks to people is disrespectful. Allowing them to throw around accusations or speak on matters they no nothing about is a severe oversight by the management. There seems to be no care for patients and their well being at all. Overall every time I’ve had to come to this location I have had at least one problem mostly with the nursing staff. If you need help or you have a sick kid take them somewhere where they will actually be cared for and they won’t just do one test and send them away.

Besides labor and delivery my experience was horrible! People constantly heckling me to fill out forms and ask me questions after hours and hours of labor. There was no room on the maternity floor so I was in a separate area with rude nurses and no where for my husband to sleep.
Then moved for a short time to maternity section because I complained and people were constantly banging carts and things into the wall so got no sleep the entire time in hositpal. Then when getting ready to leave bombarded with more questions and looking for payment.
Now months later dealing with paying on those medical bills has been hell! I would rather have a baby in the car than use Henrico Doctors ever again. The only redeeming factor is the midwife that helped with my delivery, doctor and nurses were lovely! The rest of the people I encountered were horrible. Oh and the food was disgusting. I left exhausted, hungry and mad. All they care about here is $$$ and have no respect for the fact mothers just birthed a baby and require rest and quiet while recouping and getting to know their child.