Henry Mayo Newhall Hospital
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Address

23845 MCBEAN PKWY, VALENCIA, CA 91355 USA

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Phone

(661) 253-8000

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Consumer feedback about Henry Mayo Newhall Hospital

joe mwangi
joe mwangi

5 out of 5 stars

posted 2 weeks ago

ER Nurses, Doctors, ER techs, pharmacy techs, and other staffs in ER treated me with the at most compassionate manner I could have imagined. I had dizzy spell at work, and I could not pin point the rooting cause of the episode since I have been in my best/ normal health, never been sick before, drinking and eating well. Lying in the gurney all I could think about was my young family and what impact it could have on them if something serious such as heart disease end up being the cause of my problem. But, the ER team keep popping in and out despite their busy assignments checking if I need something and cracking jokes that destructed me from my despair. Having had experienced both side of the coin I would like to recognize the entire ER team of Henry mayo hospital for great work they do that at times goes unnoticed. Kodos to the team.

Ahmara Ross
Ahmara Ross

5 out of 5 stars

posted 2 months ago

I think this is an awesome hospital. My ED experience was great as I was literally bleeding to death and they appropriately triaged me to room. I had wonderful OB experiences with the nurses and doctors...everyone was awesome (Dr Tuso and Dr Juan are amazing) and their NICU team is among the best I have worked with.

Hunter Harris
Hunter Harris

5 out of 5 stars

posted 4 months ago

Terrence & Dr. Casey were very kind & professional. Dr. Casey was very straight to the point, not trying to tell me what I wanted to hear. I appreciate that in a doctor. Terrence kept my spirits up with her hospitality.

Lori TERENA
Lori TERENA

1 out of 5 stars

posted 3 months ago

I went to the Emergency room for extreme back spasm and terrible pain. I was waiting in the hallway for a long time. A physician came up to me and told me that they cannot help me and there were no doctors at the hospital that can help. He offered me a prescription for Norco which I already had. He said to go home and change your lifestyle. He spent no more than one whole minute with me. There was no exam. I was shocked. I left and went straight to a different doctor in Valencia who gave me a complete exam and provided me with new meds and oral steroids. Wait for it... Henry Mayo billed me for $998.98!!!!!!! That's right. I disputed the charge in writing and I received a letter that said sorry that they won't make ANY adjustments to the bill. I was ENCOURAGED to call financial counseling to pay my bill. It is shocking. Please try and go somewhere else for your needs. They have a horrible standard of care.

Cristina Martinez
Cristina Martinez

1 out of 5 stars

posted 1 month ago

Waiting time is the worse. It's like you are waiting at the DMV. Only reason, I came was because I needed to see urgent care and urgent care reffered me here. The staff is not friendly or show sumpatsy. Go somewhere else if you must.