Henry Mayo Newhall Hospital
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23845  MCBEAN PKWY, VALENCIA, CA 91355 USA

Address

23845 MCBEAN PKWY, VALENCIA, CA 91355 USA

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Phone

(661) 253-8000

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Consumer feedback about Henry Mayo Newhall Hospital

Chantal Byrd
Chantal Byrd

5 out of 5 stars

posted 2 weeks ago

I went to the emergency room last night close to 11:00 pm with a very bad sore throat that wouldn't go away for 6 days and recurring fever & now followed by a really bad earache. The wait was not long (of course it was late and there were not many people) and once I got registered, which consisted of giving my name and date of birth, my temperature was checked and I was taken to a room immediately. From that point, a team of nurses started to take care of me right away, non-stop. They each had different functions, which made the process very quick. The Dr. came to see me soon after and ordered a series of tests. The full patient registration was done once I was fully taken care of and we were just waiting for the test results. A pleasant man came with a portable computer and entered all my personal & insurance information. I was treated and out of there by 2:00 am, the pain in my ear considerably reduced, with a prescription for antibiotics & full discharge instructions in hand. I found the whole process extremely efficient & effective. And one felt that the patient's physical condition was top priority. Everyone was extremely friendly, caring & professional, from check in to check out; that's not an exaggeration. I think the service I received was outstanding.

joe mwangi
joe mwangi

5 out of 5 stars

posted 2 months ago

ER Nurses, Doctors, ER techs, pharmacy techs, and other staffs in ER treated me with the at most compassionate manner I could have imagined. I had dizzy spell at work, and I could not pin point the rooting cause of the episode since I have been in my best/ normal health, never been sick before, drinking and eating well. Lying in the gurney all I could think about was my young family and what impact it could have on them if something serious such as heart disease end up being the cause of my problem. But, the ER team keep popping in and out despite their busy assignments checking if I need something and cracking jokes that destructed me from my despair. Having had experienced both side of the coin I would like to recognize the entire ER team of Henry mayo hospital for great work they do that at times goes unnoticed. Kodos to the team.

Johnnie P
Johnnie P

5 out of 5 stars

posted 3 weeks ago

Nothing but the best to say about the staff and workers there!

Ahmara Ross
Ahmara Ross

5 out of 5 stars

posted 4 months ago

I think this is an awesome hospital. My ED experience was great as I was literally bleeding to death and they appropriately triaged me to room. I had wonderful OB experiences with the nurses and doctors...everyone was awesome (Dr Tuso and Dr Juan are amazing) and their NICU team is among the best I have worked with.

Hunter Harris
Hunter Harris

5 out of 5 stars

posted 6 months ago

Terrence & Dr. Casey were very kind & professional. Dr. Casey was very straight to the point, not trying to tell me what I wanted to hear. I appreciate that in a doctor. Terrence kept my spirits up with her hospitality.