I went to the emergency room last night close to 11:00 pm with a very bad sore throat that wouldn't go away for 6 days and recurring fever & now followed by a really bad earache. The wait was not long (of course it was late and there were not many people) and once I got registered, which consisted of giving my name and date of birth, my temperature was checked and I was taken to a room immediately. From that point, a team of nurses started to take care of me right away, non-stop. They each had different functions, which made the process very quick. The Dr. came to see me soon after and ordered a series of tests. The full patient registration was done once I was fully taken care of and we were just waiting for the test results. A pleasant man came with a portable computer and entered all my personal & insurance information. I was treated and out of there by 2:00 am, the pain in my ear considerably reduced, with a prescription for antibiotics & full discharge instructions in hand. I found the whole process extremely efficient & effective. And one felt that the patient's physical condition was top priority. Everyone was extremely friendly, caring & professional, from check in to check out; that's not an exaggeration. I think the service I received was outstanding.