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feedback about Heritage Medical Center
Took my daughter here to get stiches, when she slit her middle toe open down to the middle of her foot. The staff were really kind and understanding. They made us feel that we mattered. This makes a huge difference when your taking a four year old to get stitches.
My wife had the worst experience ever at this hospital today. She was there with 3 sick kids and they was all in different rooms. The triage woman was rude then they went back and they did nothing for my kids. My 13 year old almost passed out at school and had been vomiting. They had her pee in a cup and only checked her for a Uti. The doctor was extremely rude and uncaring and told her that it’s nothing to worry about. She said so her eyes crossing then blacking out is nothing to worry about and he said no and left the room. Then my 14 year old missed school and had a terrible headache and had been crying with it. Her neck was also hurting really bad and she felt like she couldn’t breathe. All they checked her for was strep and she was in with my sons girlfriend who was the 3rd kid with me. She was cramping and had been spotting. She is 8 weeks pregnant. Her mom had the flu and couldn’t take her so they all went together. They acted rude from the second they got there about there being 3 of them. She was the only one that got good treatment because she had a different doctor. They acted like they was trash. She is totally in shock and can’t believe how badly they acted. The triage nurse wouldn’t even let her in when she knocked to go in with my sons girlfriend and she was the only adult with her. The ladies at the desk told her to let her know there was 3 of us and she refused to let her in. She truly has never been treated so bad in all her life. They didn’t even try to see what was wrong with my kids. This happened on this 4th day of February 2019 in between the hours of 4 and 7:30pm.
Outpatient registration and lab was fast and everyone was exceptional nice. Great experience
Been there many times for mri, surgery, and blood work. Very nice staff that care about their patients.
Jan 12 I had a wreck and was taken to Tennova. I complained about a horrible head and my chest hurting and the Dr refused a CT scan but wanted me to have a cheat xray instead. I had a concussion and bruising but they never checked for that. Fast forward a few weeks later, my stepmom is having 8/10 back pains and has had them for a week. She requested an MRI or a CT and they refuse her as well saying that she need to follow up with her primary care dr for an out patient order. They gave her a muscle relaxer and sent us home 3 hours later. This place is a joke.