Heritage Medical Center

Address

2835 HWY 231 N, SHELBYVILLE, TN 37160 USA

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Phone

(931) 685-5433
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Emergency service available

2835 HWY 231 N, SHELBYVILLE, TN 37160 USA

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Consumer feedback about Heritage Medical Center

Jason Neal
Jason Neal

5 out of 5 stars

posted 1 month ago

Had blood drawn for labs here. Got registered quickly, registration clerk was friendly and efficient. Short wait time for lab. Lab staff were kind and very good- got blood on first try! In and out in 30 minutes. Highly recommend this hospital!

Brittany Timmons
Brittany Timmons

3 out of 5 stars

posted 1 month ago

I came in yesterday evening with a broken rib. They immediately took me back, changed me into a gown, and started an IV with pain medicine so that I would feel better. Everything was going well until the doctor came in. I was visibly scared and upset. He told me that I had a broken rib, I wasn't dying. I was so upset and shocked I told him to leave the room. He asked my mom to follow him outside to finish talking. Be mindful, I am 20, almost 21. He had the audacity to tell my mom I needed to stay the hell off of 4wheelers before I broke another rib. And why does she tolerate my attitude. Causing a scene and getting other nurses involved. Talking to patients the way he does is wrong. And his staff even said it happened before. Get him the hell out of there before he talks sideways to the wrong person.

No Name
No Name

1 out of 5 stars

posted 3 days ago

Horrible hospital !!!! I would 100 percent keep track of records. They also want 100 percent of money in 3 months or then send to collections. I have been making payments every month and they don't care ! RUN!!! Go to Saint Thomas hospital worth the drive by every means!

Trevor Bush
Trevor Bush

5 out of 5 stars

posted 1 month ago

The lab girl was amazing. Sad thing is the nurse that took my blood lost my blood. How does that happen. They had to retake my blood.

Jessica C
Jessica C

1 out of 5 stars

posted 1 month ago

Took my daughter for blood work. My toddler was scared and crying, one nurse told the other they were going to wait until she stopped crying. All of a sudden another nurse shows up, visibly upset she stood in front of me with a mad face and told my daughter to stop crying. A Phlebotomist should be able to do the job with or without interruptions, if they had treated children they should know by experience that they will scream their lungs out. They should ask the mother / father to hold them tight and ask for another phlebotomists help to do it as quick as possible. I understand it’s frustrating but they should show a little bit more of care and not being so rude. I had heard bad comments about this place. I try to not judge and did my trip there for my daughter. Thinking about it, i should’ve gone somewhere else.. sad that a place that has so much potential get ruined by people that don’t care for others.