Such a great hospital! Rushed my mother last night, service was excellent. Everything was very clean, their system was organized, and I was really impressed with their service. The night shift nurse that attended us was named Jose, he was very professional, attentive, and friendly. The doctor took the time to explain to us everything with detail and was also very professional and attentive, his name was Dr.Rodriguez. The night shift team made us feel at home. Nurse Lisa was also such a great help! Will be returning in the future if needed!
I was a patient in the ER back in October. The staff was so caring and attentive. This was my first visit to Hialeah Hospital and I was very impressed. From the physician, nurses and tech - all did a wonderful job. They demonstrated that their patient's well-being was their priority. This is a hospital that I would definitely return to.
The charge nurse actually tried to fight me. I came into the emergency room because I had intolerable abdominal pain ( I have not been to an ER for years... this was serious) and was treated poorly, to say the least. After waiting outside for close to two hours, I met my nurse Raul, who had a bad attitude right from the beginning. I decide to confront him because I was in pain and just wanted to be treated accordingly so that I could leave that terrible place. He brought in his "charge nurse" ( and I put that in quotations because to this day I cannot believe that anyone would put that guy in charge.) to come speak to me. Long story short, this man ACTUALLY told me that he gets off at seven and that I could meet him after work. I decided to just leave. Just to top everything off I found BOTH of them outside smoking right next to a "no smoking" sign. How appropriate.
I visited the ER and the nurses and doctors were great. The nurses were very attentive and the doctor was very informative and explained to me what I was feeling in way that I would understand. I will definitely go back to their ER. I felt very safe and in capable hands.
I was admitted in the critical care unit and telemetry and the service was fantastic. The nurses and Doctors were excellent and explained step by step on my clinical and medical needs. Thank you Hialeah Hospital for taking care of me.