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feedback about Hilo Medical Center
My stay at the Psychiatric Ward at Hilo Medical Center was loathsome. The security guards everywhere at the center make haste to slander the patients as much as possible. The psychiatrist I spoke to was on a screen because despite being able to pay for dozens of miserable security guards, the administration apparently cannot afford a SINGLE psychiatrist. The nurse practitioner who checked up on me at the psychiatric ward itself was indubitably on drugs and slandered me for not exercising enough and literally laughed at a separate patient in the ward during our appointment.
The worst part: I ordered a tofu sandwich for lunch and they didn't give me any bread... just a large hunk of fried, unflavored tofu.
After waiting 2 hours for 1 dr to tell me they cant do an xray cause it wont show everytjing they need to see and need a c-scan, and then another dr comes n says an xray should be fine, then telling me i cant just go there for narcotics, even tho i refused meds from the beginning when they tried to push meds on me when i first got in the room, and just want to know what the fk is going on.Not everyone is looking for a quick fix lady, some of us actually want to stop shh!t from getting worse, or help so they can get on with there lives!
I came to the ER with no feeling on one side of my face, and deafness on the same side. I received care immediately. Doctor, nurses, and imaging staff were empathetic, attentive, and professional.
First of all came to ER to see my dad and first thing that I see is this lady who was asleep at the desk who was startled when the door opened. Then sitting in the wait room, trying to get some rest and you have this security guard who’s talking about his life story with the ER registrar, and talk about professionalism. Either they are not aware we can hear every word being said, about how not so clean the bathrooms are too how he used to be locked up by his family. But that was not all, his vocabulary only consisted of the F bomb. I mean seriously, I don’t want to be hearing about your story and the F here, F there while trying to focus on what’s happening to my family. Keep that business when your off the clock not within the confinement of the ER room. Where has the professionalism gone for a facility such as this! Either make that privacy window thicker so no one else car hear what’s going on back there or train your employees better on how they represent your company!
This place is terrible! Racist, unsanitary, and unprofessional. The housekeeping department has some of the worst human beings I’ve ever met!