Hilo Medical Center
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feedback about Hilo Medical Center
I came to the ER with no feeling on one side of my face, and deafness on the same side. I received care immediately. Doctor, nurses, and imaging staff were empathetic, attentive, and professional.
Had big islands new year's baby Jan1 2018, and the women helping me after my csection were amazing always wanted to help feed my baby and rock him to sleep . I can't wait to come here to deliver my next soon!
First off by saying, I gave birth to my first child and the epidural that I got was the worst experience ever, I get it’s there job to bend you in half so they can do what they need to do however from what my husband told me when they did it blood was spitting out of my back, and they did i it a second time! Without me knowing about it and during this whole time I’m crying in agony my neck hurts so bad the nurse keeps pushing me down to the part where I can’t breathe and I start to go dizzy and almost pass out and I’m crying out asking if there finished and the nurse is pushing me more down saying your doing a good job and during that whole time the nurse and the guy doing my epidural are talking stories and when he messed up all he said was “whoops”, and to make matters even worst they have a room after you deliver baby, they knew this room was broken AC wise like it was freezing cold!!! Not only was me and my husband cold but my poor baby was too!! I asked if they can fix the AC kinda hinting for another room and there like sorry we know the AC is broken and walked out of the room!! They shouldn’t be giving a family and a new baby a freezing room! They should close it off until the AC is fixed! Also on another note, I wanted my labor to be secretive as in if someone calls to come to me first to ask if I wanted them to have general info on how I’m doing, someone called I’m not gonna state who but basically asked for my room number and whatever! And they gave it to it! What if it was someone dangerous to my family? Your just gonna let some random person call and ask where my room number is? At this point I’m furious! And do everything I can to make sure no visitors come, and hurried up to go home because I didn’t want to be there anymore I was sick of it all, and then the people from medata names joleen gave me the hardest time of my life she was 1 very rude about my child birth certificate taking to long to write down what my daughter is, mind you I feel so sick I just gave birth she had no sympathy! I wrote down that I’m Cherokee Indian and she crosses it off and says Cherokee is not a tribe! And makes me sign it and gave me additute for taking to long and I ended up forgetting to put Hawaiian but due to her poor education on not knowing Cherokee Indian I am having the most hardest time of my life for the past 4-5 months!! On fixing my daughters birth certificate trying to obtain proof of Cherokee Indian from my grandmother who has alhtimerz and there stating we need to know he parents name but no one of my family knows who her father is! I have spoken to someone to take care of the Cherokee matter but all they can do is train there people. I wish I discussed the rest of this when I did but had forgotten because I had to tend to my child. Just wanting to state that I have never had this much of a bad experience in my life! And I hope to god that I don’t ever go to this hospital for my next child!
At Hilo medical center I received the worst level of care that I have ever received. I have been to third world countries and received much better care. I fell into a lava tube and tore up my legs.. very deep wounds. Dr. Silverman didn’t even look at the injury, just peeked behind the bandages and told me that I need antibiotics and left, never to be seen agian. He gave me no advise for healing, no new bandages or antibiotic cream. Because the cuts were on my butt the doctor seemed awkward and very brief. The must unprofessional and unhelpful doctor I have ever seen. I want to ask Dr. Silverman why he became a doctor.. because I think he may have forgotten.
The whole staff was so believing amazing. Can't say enough. The er staff watched my 6 old kid when I had to have emergency surgery. Every person in that hospital has a beautiful soul. Thank you for saving my life.