Houston Physicians' Hospital
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feedback about Houston Physicians' Hospital
I was in the ER twice last week. I am a senior citizen and I can honestly say Valerie was the best nurse I have ever had in my life. She was knowledgeable, respectful, and caring. I was seen as soon as I arrived. The labs and scans were done quickly with fast results. I spent a good deal of Friday there with IVs and was continually being monitored. I highly recommend the ER.
I had recent Surgery at HPH which required an overnight stay. The Hospital was very comfortable and clean. I found entire process to be well organized. Each individual I dealt with to be courteous, professional, knowledgeable, and pleasant . I was given excellent care by the 'entire' staff.
I went down to the ER because I was genuinely considered about my heath. Mind you I have been in the medical field for over 5 years and am not a complete idiot. But the older man who checks you in was completely arrogant and full of himself, didn’t listen to a thing I said and completely undermine me like I had no idea what I was talking about.
Then this DR came in, didn’t do much of anything. No blood work, no real examination. Pushed on my stomachs which was not in pain and then gave me basically Pepto-Bismol and told me I had gastritis.... mind blown, should have went to clear lake regional. This was the worst decision I could have ever made.
Just had 2nd set of injections yesterday . The staff is caring and amazing. Dr Garcia is also amazing. If I need pain care in the future, I'm coming back here.
This facility is awesome. From having pre-surgical classes to know what to expect to following up after your discharge. All of the staff there from the front office to the surgical team and post-op care were friendly and made you feel like you were their only patient. The Physical Therapy classes were great. Will definitely use this facility again if I have to have the other knee replaced.