Indiana University Health Starke Hospital
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feedback about Indiana University Health Starke Hospital
Starke Hospital needs to change the company that handles their bill pay. You can never get through unless you have a fair amount of time to wait.
When they are suppose to correct an amount that's already paid, it doesn't get done. They then send you FINAL NOTICES, (being reviewed for collections) when in fact your bill was paid in full...very frustrating. It took 5 calls to get one bill corrected and that's uncalled for especially after being told it was taken care of with the first call. No one wants their credit marred and the is a perfect example of how it can happen. STARKE HOSPITAL, PLEASE CHECK INTO YOUR BILL PAY HANDLING.
Very difficult to rate as it depends on the staff (nurses and doctors) that are working. The first time visiting the emergency room here we were taken back quickly but the room had dirt all over the floor and there was even a dirty rubber band that someone would use with their braces on the floor. My boyfriend waited for 24 hours that visit for a transfer to another hospital. The next visit was wonderful staff was friendly room was very clean and we were in quickly and he was treated and released. This last time the nurses have been helpful and even referred us to a better hospital for a specialist. However the doctor came in, very rudely, and asked what we wanted to have done. Last time i checked you are the doctor and make that decision. After that he walked out. That is completely ridiculous no doctor should act that way and not even try to figure out what was wrong. This hospital in my opinion needs to go through its personnel and do some restaffing.
Worst hospital I’ve ever been too. My wife was extremely sick and after waiting an hour and a hour to go back to the er the room was dirty, nurses extremely rude and unprofessional. They put my wife’s iv half way in and never came back to fix it or start fluids. After 3 hours of seeing no one and hearing the nurses Champlain about how pathetic starke county and hear them brag about how long of naps they can get on a shift, they finally came back and fixed the iv. Got her fluids and some pain meds. And it didn’t work. They then discharged her and we had to go to another hospital for treatment. They then sent me a huge bill and when I requested that they investigate the issues and fix my bill they sent it to collections. Stay away from starke iu!!!
Absolutely horrible hospital. Had my 14 month old boy there on 12/26/17 with a fever. Waited in the waiting room for 3 hours while he kicked and screamed the whole time. 6-7 people came in and out the time we were there. Some of them even commented to us on the way out that we should have be seen already. I asked the front desk again to make sure there wasn't an issue with our check in. She said there was not. She couldn't give me an explanation of why he had not been seen yet. Had to drive 25 miles to Plymouth on icy roads to other hospital. Saint Josephs I believe. Had us checked in and ran vitals and did chest x-ray within 10 mins. Say they should be back in 30 mins to talk to us.
Worst Hospital ER I've EVER had the displeasure of visiting! SEVERAL bad experiences! Only reason I've gone so many times is because I've been so sick and had to drive myself in an emergency and it's, unfortunately, the closest to me. Went in two times with pancreatitis (1st time, I had NO idea what was wrong with me-it was my 1st attack). The middle of winter, EVERYTHING I was wearing, from head to toe (hat, coat, and gloves included), was drenched with sweat like I had been standing in the shower and you could see the sweat pouring off of me all while FREEZING my ass off, and a male nurse without having done ANYTHING but ask me "What's going on with you?", treated me like a drug seeker and nastily said "We're not going to give you any drugs here!" while I held my stomach, writhing in excruciating pain not showing ANY concern over my symptoms! Then adds "You can't be in that much pain, you aren't even crying!", Two nurses come in start stripping my clothes off, verbally expressed concerned about the amount of sweat that had soaked them while taking vitals and wrapping me in several warmed towels asked where I was hurting. By then the male nurse disappeared and I was being wheeled in for a CT scan that showed my pancreas was enlarged. I was admitted into the hospital just overnight and given pain meds & an IV for dehydration. Fed a greasy breakfast next morning & released me to drive myself home. I had to go back 2 weeks later on New Year's Eve, with pancreatitis, colitis, & an internal infection! I was so sick they couldn't care for me there & transferred me to Laporte Hospital for 4 days with no food or water! I HATE that place with a passion! If you're sick and can make it to another hospital, I would do it and save yourself added misery!!!