Indianapolis VA Medical Center

I had surgery on a bum leg (hip). The valet service proved invaluable. I want the folks parking the cars to know we appreciate you and the work you do. Almost to an individual, they smile, thank me for my service and in general are most pleasant. The last lady even turned on the AC for me (the temps were in the mid 90s).

Appointments and clinics need to get on the same page. My father in law was told to be here at 6am. We arrived at ten till. Clinic is dark, not a single person. 6:05 employee shows up and proceeds to tell us and the other person, that also was told 6am, to have a seat. Check-in is not until 630. I understand clinics want the patients early, but ridiculous to make people come in to early to sit in the dark, while waiting for an employee to show up.

Best VA ever!! I’ve received excellent care at this location!! Competent doctors and some very compassionate nurses. The best service however, comes from my fellow veterans that work here!! Vets serving vets!!

I first became a primary care patient here in July 2017. Staff at this facility are simply awesome in my opinion. Every problem I have ever experienced has been individually addressed and resolved. In the private sector, I felt like a number. I feel my care is far better coordinated than in the private sector. I sincerely wish everyone could have an option similar to what I have with the VA. I'm a patient of Purple Team. I was very sick when I first went to the VA, so much I was disabled. Today, less than two years later, I have lost 100 pounds and I'm expecting to be back in excellent condition before the end of this year. And some of the staff here have had to deal with me at times when I was experiencing some very arduous problems, and never once did they fail to demonstrate care and compassion, even though I was not treating them very well. To me, anyone with bad things to say about this facility just doesn't have enough exposure to private care in order to recognize and appreciate this excellent VA facility and amazing staff.

Regular six month check-up. Very professional staff, friendly. I feel that they are concerned with my husband's wellbeing. We never had a long wait at the lab or primary care.