Inova Alexandria Hospital
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Address

4320 SEMINARY RD, ALEXANDRIA, VA 22304 USA

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Phone

(703) 504-3167

Emergency service available

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Consumer feedback about Inova Alexandria Hospital

Inova Alexandria Hospital
Reviewed from Google

3.1 out of 5 stars

keisha smith
keisha smith

1 out of 5 stars

posted 1 month ago

They say first impressions last. Well, for me that’s true because I’m never going back after resolving my medical matter.

First of all I was not greeted with a smile from the intake person nor did anyone have pleasant dispositions. So, I was only left to assume that they did not like their jobs. Maybe that’s not a deal breaker for you but, it’s a deal breaker for me. I think that people who work with sick people should, in the least, have a pleasant disposition, even if they have to fake it.

Secondly, I was seen by a nurse practitioner instead of a doctor. She introduced herself by letting me know that she was better off than me, which I took as being inappropriate. After I informed her that I could be better off than she was, she remained pleasant while cleaning my wound and stitching me up.

Before leaving, I asked for antibiotics to keep my wound from being infected, she did not prescribe me any nor give me any to take home. Needless to say, I had to return to have my wound checked, which resulted in another bill. The patient liaison person told me to call her when I get the bill so that she can delete it. There is more that I can say, but I won’t.

On a good note, the wait time was not long. However, now I know why!

Venu Navuluri
Venu Navuluri

1 out of 5 stars

posted 1 month ago

I suggest insurance companies or some authority to investigate the age of the medical equipment employed in imaging. Secondly train doctors and nurses to respect patients when they seek answers. Bulldozing their opinion or scientific wild ass guesses on patients is not the way for Inova group. Train your radiologists in communication skills with a sense of responsibility towards their job, have some kind of metrics by which you can gauge and discipline your doctors. substandard services on the whole , this hospital is a monopoly in the region. Highly not recommend this hospital or their doctors.

Sharon Johnson
Sharon Johnson

5 out of 5 stars

posted 4 months ago

We just had an awesome experience at the Inova Alexandria Hospital Emergency Room today. My husband had a kidney stone and they took us back immediately upon arrival. Everyone from the attendants to the doctors were friendly, professional, and efficient. The facility was clean and they had us in and out of there in under 2 hours - - that included the initial exam, Cat Scan, administering meds, writing prescriptions, and all associated paperwork. It's nice to know this facility is so close in case we need them again. It will be our first choice.

Alexandra Gavrilova
Alexandra Gavrilova

3 out of 5 stars

posted 5 months ago

I delivered my baby girl in Inova Alexandria. I should give 5 stars to labor and delivery unit (second floor) as everyone was very professional and polite. And what is more important, both my baby and me are healthy and happy. We had an amazing experience.
However, I cannot say the same about the postpartum unit (third floor), as our experience there leaves much to be desired. First, the staff there completely disregards patient’s needs and requests to be left alone for a while. They claim to have “quiet hours” where they are not supposed to disturb you but they still do. They don’t care if you have “do not disturb” sign on your door and enter without knocking. But secondly, the most frustrating thing for me was the job done by “lactation consultants” there. My baby lost more than 10% of her body weight upon leaving the hospital and we were struggling for the first couple of days upon leaving. Inova Alexandria claims to have certified lactation consultants who are there to help you. I had them come twice during our 3 days stay there, went to lactation class and yet they were useless. They are just following standard approaches/rules without really listening to your needs and keep encouraging you to have your baby fed every time she makes noise and scare you about using pacifiers. They didn’t care to listen to my concerns that my baby can not latch properly. Luckily, after leaving the hospital we reached out to breastfeeding center in dc and they were extremely helpful. My baby is 3 months now, she gained lots of weight, can nurse really well, I never had to use formula and it would have been a real disaster if I kept listening to these “lactation consultants” from Inova Alexandria.

Joella Ruthman
Joella Ruthman

1 out of 5 stars

posted 2 weeks ago

misdiagnosed my knee injury. said nothing was wrong and sent me home. got an MRI a month later and now i’m getting surgery for a torn ACL, torn meniscus, and a fractured femur bone