Integris Baptist Medical Center
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feedback about Integris Baptist Medical Center
They were absolutely fantastic in the ER and medical decision unit yesterday/last night. We went in with my husband for two fainting spells and they are very attentive and right on top off things! All the Drs and nurses were so fantastic! Highly recommend!
Awesome, awesome, awesome.
One of my twin sons just had lip surgery yesterday.
From the staff at the front desk to the nurses and doctors every single person we met was awesome, kind and welcoming to my son, my husband and myself.
They made my 3 year old feel so welcomed and comfortable. It felt like family and friends there, We laughed and talked, they really made all of us feel so welcomed by their kindness. I would recommend this hospital hands down.
My mother is getting great care here. We met a nurse named Shirley who was very friendly. Thank you for caring!
I went to the ER back in October and the care was okay. After that point, I had applied for financial assistance for my resulting medical bills and was denied after at least 6 weeks of waiting for my application to be processed. A couple of times they kept saying they didn't receive my application... so there was that. By that point we are into January and since then I had made a couple of, albeit, inconsistent payments. I was doing the best that I could. Yesterday morning I got a call and was told that I was turned over to collections for my remaining balance. Mind you, this is without even receiving bills in the mail and certainly not any final notices, emails, or messages in the patient portal. They told me that they "have record" that I was sent letters, but they weren't even able to efficiently receive my financial aid application via email so I'm taking that for what it is..... I am thankfully in a position where I paid off the balance in full, but was told that they would do nothing to retract the collections. So I am anticipating having to go through a headache with the credit bureau's in a few weeks time, thanks to Integris' inability to communicate.
Update: Almost a year and a half later, I check my credit report like I do every year, and Integris has turned me over to collections. Again. For a bill that I paid a year ago. I called the hospital and they redirected me three times before telling me to call the collections agency. The agency was able to look up and clearly see when I paid the bill and are working to get everything corrected.
Flown into Oklahoma and had awful pain on my skin on my abdomen and chest. Also had awful nausea and a headache. I’ve been diagnosed with pancreatitis but this was a different kind of pain. I’d rate this hospital a 0 Star but it only allowed me to rate it a 1 Star.
After about 3-4 hours and dialing the nurse 5 times because the doctor was not showing up (She even said HE WILL GET THERE WHEN HE GET'S THERE) finally doctor David W Smith walked in the room, I told him the pain I’m feeling and how it’s very severe.. he said he wanted to order a blood test and that was it... I expressed to him I was in a lot of pain and he said I’d have to talk to my pain doctor at home about that.. I said I came here because I’m in pain so you need to help because I can’t leave this place feeling how I did and get back on a plane.. he ordered blood tests and 3 hours later comes back into the room and let’s me know my tests were healthy so he was going to send me away.. I told him I was in vital pain and needed something and he said “I’m here to make sure people are healthy not to treat their pain”
I’m now just leaving the hospital and never had such an awful experience in my life. If you want treatment of any kind don’t go here.. I have to go home and find a hospital to visit there with more competent doctors who seek to help the problem