I love this hospital! The staff are always so pleasant and attentive. My mother had surgery here and she was treated with the utmost respect and asked multiple time if there was anything that they could get for her. The doctor was kind and more than willing to answer any question that she or I may have had. I also see my PCP at this facility and love how little wait time I have in the waiting room.
My only dislike is the gift shop, the woman in charge is rude and has ZERO customer service skills. I understand that the people working the register are volunteers but that is no excuse for the way I was treated while there. Also , the hours are very inconsistent. While my mother was in recovery I went to buy flowers and at 14:00 the shop was closed. I asked why and was told that the woman in charge "just kinda makes up her own hours" I was quite perturbed.
To summarize, excellent hospital but if you need or want to buy gift there use the pharmacy in the building attached to the hospital! Staff there was much more friendly and they are reliably open every day.