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feedback about Integris Health Edmond
Took my 2 year old daughter here a few weeks ago. Impressed with how quickly we were attended to. Saw a tech, nurse, respiratory therapist, and doctor within 30 minutes. We were admittedly here on a weekday evening, but an ER visit that last just a couple of hours start to finish is pretty impressive.
I love this hospital! The staff are always so pleasant and attentive. My mother had surgery here and she was treated with the utmost respect and asked multiple time if there was anything that they could get for her. The doctor was kind and more than willing to answer any question that she or I may have had. I also see my PCP at this facility and love how little wait time I have in the waiting room.
My only dislike is the gift shop, the woman in charge is rude and has ZERO customer service skills. I understand that the people working the register are volunteers but that is no excuse for the way I was treated while there. Also , the hours are very inconsistent. While my mother was in recovery I went to buy flowers and at 14:00 the shop was closed. I asked why and was told that the woman in charge "just kinda makes up her own hours" I was quite perturbed.
To summarize, excellent hospital but if you need or want to buy gift there use the pharmacy in the building attached to the hospital! Staff there was much more friendly and they are reliably open every day.
I came here on Wednesday night with severe tooth/oral pain. I was crying and was in so much pain that when they checked my blood pressure it was 150/101 (normal is around 120/80). The doctor tried feeling around in my mouth to check for an abscess and he said he didn’t find one. I had to ask them to give me something for pain (norco) and then they prescribed me an antibiotic and a joint inflammation medication and sent me on my way. Not one time did they show any type of concern for my sky high blood pressure and treated me like I was looking for hard core drugs or something. Next day I go to the dentist and not only did I in fact have an abscess, the infection was so bad and do advanced that I was sent directly to an oral surgeon, where I was completely sedated and had to get the tooth out ASAP and the abscess drained. The WORST ER VISIT EVER!!!!!! Where did these doctors go to medical school?!!! Will never ever ever be back.
So disappointed my dad was emitted for trouble breathing and pains. The ER checked him over and said he needed to be emitted. He said he was having strong pains and needed something for the pain and said ok. 5 hrs later he was screaming because of the pain and they told him not to scream and would not give him any pain meds.
No Thanksgiving decorations. Christmas decorations up before Thanksgiving. That is un-american and offends me. Know the place I go to for emergency care is so un-american it is a total let down. What happened to the traditional celebration of each hoilday that taught us in school.