Iowa Lutheran Hospital
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feedback about Iowa Lutheran Hospital
I was so pleased with the staff at Lutheran Hospital. Kudos to Dr. Deobald and the whole staff. You guys ROCK! They were professional, and accommodated my every need. They got me in quick and did what they could to help me. I even got a friendly follow up call the next morning to see how I was responding to the meds and my condition. Highly recommended if you want GREAT SERVICE.
I work there plus my son was born there 5 years ago. My wife had 2 of her 3 daughters born there and our granddaughter as well. The staff was so attentive e and really cared. I can't say enough about them.
Personally, I had a great experience today at the ER. They did everything to help me, I didn’t have health insurance and they help me with that. Very nice people.
This was a scarey situation for me. When I was in the ER the dr. says he cannot help me, they don't write scripts. Can youu imagine...I had my paperwork to prove them. Admitted several times..discharged without all meds...patient falling on floor..no dr. was called. A staff member tells me to "get on a bus and take cash..someone will rent to me".
Another staff member asks what my monthly income is..she says "that is her mortgage payment"...another says my blood work was not good but does not say why. Another patient is carrying his urine bag and then placing it on the floor when he sat down. In my opinion..I received inadequate care. I never had an experience like this in my life.
Zero sense of urgency. Came in with someone that was under my care who was suicidal and homicidal with hallucinations and here I sit 7 hours later in the waiting room with my two staff team members LOCKED in the room with this kid. I do not feel my teammates are safe but of course the Lutheran staff assure me they are.. until they get punched and takes their security however long to get over there. Vitals and blood work done within 1.5 hours and nothing since. The doctor who is supposed to be coming in no one knows about and nurses are avoiding true answers. If you’re in true danger or need immediate help don’t come here!