Jackson Hospital &Amp; Clinic Inc
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feedback about Jackson Hospital &Amp; Clinic Inc
The parking is horrendous!!! There's never any valet parking... at least not during daytime hours. Night time is definitely the best time to visit!!! The staff, so far have all been great though!!!
My initial greeting at 7 A.M. by the young female receptionist was rude and not welcoming at all. As shift was changing and the young lady was coming in she insinuated that we the people waiting to sign in were a burden and unimportant stating "dang all these folks at 7 in the morning you know it's New Years Eve", as she spoke to her co worker with sarcasm. Please note she never greeted us on the other side of the glass. It is this kind of behavior that depicts people who are in a position to be kind as inhumane and insensitive. The young lady's sarcasm was unnecessary. You would think customer service would be a top priority, seeing it is emergency.
The ER staff was completely unprepared for my child’s seizure emergency, the Dr was so “busy” none of the nurses could find him and he was too “busy” to speak to my wife, patients mother on the phone. I was telling them what he needed for over twenty minutes to stop the seizures until I told the nurse I was about to throw a fit and miraculously the medicine was called in. Haynes transportation showed up to bring him to Children’s and diagnosed the situation and gave him better care immediately. The staff, other than the Dr were very polite but were out of their league. It was almost scary how nonchalant and oblivious they were to what needed to be done.
Don’t go to this hospital. I am a nurse from out of state and this hospital is dangerous and should be shut down. They did nothing to help my child and if it hadn’t been for Haynes transportation, who demanded my son to be intubated prior to being transported to Children’s of Alabama, he might have died. If you love someone. Do not take them to Jackson Hospital
Jackson Hospital is an amazing Hospital! the doctors, nurses, techs and Surgeons did a great job when I had pancreatitis, and gallbladder failure, it was a great experience! spent 8 days there total, no complaints! 5th floor was amazing!