Jackson Memorial Hospital
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Address

1611 NW 12TH AVE, MIAMI, FL 33136 USA

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Phone

(305) 585-1111

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Consumer feedback about Jackson Memorial Hospital

Jackson Memorial Hospital
Reviewed from Google

3.2 out of 5 stars

Nyeisha Moven
Nyeisha Moven

1 out of 5 stars

posted 2 months ago

Here's my story based off of my experience as a former employee.

I was hired the beginning of April.
I was fired the beginning of May.

At first I thought it was time for me to move forward in my life, and find a permanent job instead of a dead-end job, so I applied for Jackson as a PCT(Patient Care Technician). I was hired and I had orientation for 3 weeks and a half. Not knowing much about working in the hospital setting I was still determined to learn and grow. During my last week I was suppose to have a senior employee shadow me because I had a full load of clients to myself, but instead one PCT called off and she had to have her own load for her self. I was left alone with absolutely no supervision, or at least I wasn't aware of who was supervising me because I was not informed. I only had one difficult client that everyone was aware of on the unit and yet I was still left alone. When I noticed abnormal activity within the client I notified the clients nurse, and the nurse was on the phone majority of the day ignoring the whole situation. Later during the week I got a phone call from my supervisor stating that the client was transported then later past away. I was in shock I was shaking, I was afraid. I was told to come in the following week, and end up being terminated. Yes there is more to the story, but over all every employee is extremely cut-throat. Meaning that they will always place the blame on someone else for the sake of their job. There is no efficient team work and no collaboration what so ever. I tried fighting back to get my job back but they have YET to call me let alone write me an email to attempt to fix the situation. As a former client, and employee at Jackson I DO NOT recommend anyone to come here they are truly disgusting people, and their hearts are not what you think they should be. Jackson is one of those hospitals that many would go to because of better technology and services that they provide, but do not be mistaken by the way they treat you because right after they leave from your face they're going to bad mouth you like there is no tomorrow. Majority of the clients that they admit do not even belong on most floors regardless if they have space or not. This world is full of greed and Jackson has to be one of the most greediest businesses out in the nation, if you're looking for a good hospital consider else where, if you're looking for a job consider else where. DO NOT come here you will be forever damaged with this system may God guide you into the right direction.

Marina Trapasso
Marina Trapasso

2 out of 5 stars

posted 2 months ago

The Doctors are amazing, very knowledgeable in what they do. HOWEVER, no one else has ANY clue what they’re doing. I’m a transplant patient and I’m still in the process of getting established here (because no, I wasn’t transplanted here). And wow, it’s been nothing but a nightmare. From being woken up in the middle of the night, waiting in the ER for 15+ hours for a SHARED room (transplant patients should get their own room, we’re on a ton of immunosuppressants) a ton of miscommunication, a few impatient staff members, not getting my medication on time, I’m just really disappointed with the entire facility. People in hospitals need to be better taken care of, they need rest. It’s essential for fast recovery.

Bottom line: They need more rooms (an entire renovation) and better trained staff.

Joseph Garcia
Joseph Garcia

1 out of 5 stars

posted 1 month ago

Most of the nurses are extremely lazy, negligent and there is no communication or teamwork. ICU unit is horrible. My experience at Jackson was absolutely terrible except for a very nice chaplain Jeremy.

Mitchy Dean
Mitchy Dean

5 out of 5 stars

posted 1 week ago

This is the best hospital in Miami in my opinion!!! I loved every employee! Awesome peeps ...From the top specialist rt down to the registration department! It gets a lil dirt due to high traffic & value at all times but still the best hospital!!! ❤️❤️ Had the best care & treatment with my broken arm, Kendell hospital sent me away at the emgency room when I came back to them for help after 3weeks w/ a broken arm I was told to find a hand specialist & never even got to get seen 😒& basically denied care!! 😫😢 I waited 1 month to get my ins. to see a specialist & then no body took my high deductible ins with out major out of pocket expenses up front! 🙌🏻😍Then I found Jackson hospital& they treated me like a queen with the up most care & comfort! Im lucky to have found this diamond in a rouggh!!! #AmazingmagicalHospital 😌#greatful #blessed

NAyDEAN Gustave
NAyDEAN Gustave

5 out of 5 stars

posted 2 weeks ago

THE NEXT TIME YOU DON'T FEEL WELL, PLEASE , (REMEMBER) JACKSON MEMORIAL IS THE BEST HOSPITAL IN SOUTH FLORIDA NG