Jackson Park Hospital

I recently gave birth to my son at this hospital and the doctors were very professional, caring, and amazing people! The rooms were clean and comfortable, the nurses were very attentive, my son was delivered with no issues and well taken care of, and the food was actually good. They accomodated my husband well as he stayed with me almost the entire time and to top off the great stay we were given a very nice car seat that the hospital provides to all the new moms. I can go on and on but all in all I had a wonderful birthing experience at Jackson Park Hospital 🤗

My mama is a patient at this hospital right now and honestly I have never seen hospital staff so friendly. You can tell they love their job. This is her second day here and me seeing new staff and they are literally as friendly as the ones from yesterday. I have never seen nothing like it. They treated my mom as if she was their mom. I love it.

My mother passed away at this hospital. She was there for three days before anyone contacted me.
The facility is understaffed, lacks updated equipment in the hospital rooms and much more.
For the past three years they keep sending bills to my deceased mother to my home address after I've returned them with notes explaining that she passes away in October of 2015 AT THERE HOSPITAL. No one returned my calls or answers the phone.
The list goes on.

If I could give a negative score I would. I was transferred to the ER from another hospital. The ER was crowded, chaotic, and dirty. Nurses were yelling at other nurses in front of the patients. It took hours to get even the most basic tasks done. Totally unprofessional and not up to 21st Century medical standards. The entire process was a complete waste of time. Avoid this facility at all costs.

Just terrible. No other word to describe it. Bad customer service. Don't try calling. The line will just ring and ring. Was told about lazy co-workers from one of the employees. That is very true. Lady behind glass at ER was playing on her cell phone. Irritated that I needed assistance. Lady behind other desk didn't want to help me either. Only one lady helped me and she didn't even work in ER. Security was very good. Answered all my questions and we're very professional.