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Jersey City Medical Center

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(201) 915-2000


355 Grand St, Jersey City, NJ 07302, USA
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Consumer feedback about Jersey City Medical Center

Rating: 1 /5

Jade Stone

If you like to feel insignificant and like you are another $ than this is the hospital for you! I have been to multiple hospitals in NJ (I worked with multiple elderly people) but never to a hospital with such a mean, heartless, & angry medical staff. My father in law is in a coma. Our family is heart broken and at a loss for words. Tears every minute. I have not asked them for updates to avoid making them relive the trauma. As my mother in law was crying, all choked up, she asked the nurse to please explain the situation to me. The nurses name is Melissa (Asian Decent). She give as a HUGE attitude. I quote “You have a big family and we have told this story multiple times. It’s not out job to keep repeating ourselves. You can ask someone in your family when they calm down.” In general she is on edge and extremely defensive (has been on various occasions with other families). We understand a nurses job is tough but we have not been difficult. We are not asking for fairy tales, simply clear & kind communication. The other nurses I encountered were just as heartless except for Alena (Caucasian decent). My father in law has fungus on his toes that was left unnoticed and untreated until we asked if we could bring our own cream and treat it. Information is conflicting from staff to staff. We understand that there isn’t much that can be done for him, other than waiting and praying. But we are paying to have him here and his stay should not be treated as a nuisance. It is in this hospitals best interest to replace these nurses and welcome new ones who are qualified medically and are emotionally stable. I rarely leave negative reviews but this was well deserved.

Rating: 1 /5

Sally Mendelson

I’m very concerned.. I need to have surgery and this is the hospital my surgeon works at. So for the first time I’ll be coming here and the reviews really scare me... should I be looking for another surgeon?

Rating: 3 /5

Katherine Penaherrera

Trying to get medical records without driving an hour and a half, and I have to go in person. This really sucks and is unfortunate!!! They're only open the hours I work! I mean hello people we have lives. There should be another way to release my sons information without me driving there. FElicia is an amazing physical therapist in the occupation therapy side, but I don't have any experience in the ED.

Rating: 1 /5

Skylar Jia

My husband was sent to an emergency room, then was transferred to here. He has a severe injury on his knee and needs a surgery right away. The doctor suggested a MRI which is reasonable. However, the staff here is soooooo inefficient, it's been a week , but we still didn't get the MRI approval. We called the insurance, the insurance company told us they didn't see a request in their system. What?! My husband case is really time sensitive, but you just let us wait on the so called administrative process. Ridiculous!!!!!

Rating: 1 /5

Dalip Patel

This is by far the worst hospital I have ever set foot in. The emergency room staff does not have any sympathy or care they're all very very rude they lie to you about what's going on and when it's going to happen you will sit here for hours. If you really need medical attention you're better off driving the extra half an hour and going somewhere else because you're just going to sit in this emergency room forever anyway. This place needs the States attention as it is so so bad