Jesse Brown Va Medical Center - Va Chicago

Staff has an attitude and is rude when you try to ask a simple question about navigating the odd triangle shaped complex. Docs are alight once you finally get to them. I would rather go to one of the many doctors or hospitals I have to drive past on my way from Indiana though. Seems like veterans best interst are not their concern and only seek to be in control.

This place has no working phones or reception, it’s a REALLY convenient excuse to never ever call you, and say you never called them. The problems start as soon as you call them even, stop with the fake 5 star reviews already, y’all giving those are employees DON’T LIE! When you lie, you not only lower the standard of care we actually receive but you put our health and safety at risk! Veterans who this place worked for I’m glad, as for me I can’t even get a hold of them and when they call me they always drop, I have the dropped calls on record to prove that after I pick up the VA is the one to drop the call while I stay on the line, HIGHLY UNPROFESSIONAL OF YOU! At least I don’t have to avoid you guys anymore since I can never set up a VA appointment over the phone, or anything over the phone with you! GREAT SELF SERVICE!

It is a reputable hospitals that takes very good care of veterans like me.

It's nearly impossible to schedule an appointment with your primary care provider here unless you make a trip to the facility. First, you will have to call in and get hung up on 3-4 times before you even speak to someone. Next, once you finally get someone on the phone, they take down your information which you have to repeat multiple times while they talk to people around them at the same time. After they finally get your information down correctly, they tell you they will call you back to let you know when to come in (hopefully you have a wide open schedule). After that, someone may or may not call you back. If not, start over with step 1.
Why can't I just call in and make an appointment like anyone else going to any civilian hospital and speak to someone that gives a s**t about what they are doing? Why do vets have to jump through so many hoops just to make an appointment to see their primary care provider? Why does the VA continue to hire people that neglect their responsibilities, don't care about vets, and just show up for a paycheck? How long will vets have to suffer neglectful healthcare before something changes? It's beyond ridiculous. Do better people!

The worst VA hospital i ever been at. Yes i got back in room quick but it took hour for nurse to come in. As i sat there and watch the nurses talk at the desk. Just have grand old time. I sitting heart and i haven't seen my nurse in 3 hours. And doctor in just about the same. I want to get the doctor and nurses names. It not just them i can see other nurses playing games. I just want to scream what the hell.... i want to go back to my VA In Albany Medical center. Here ny last comment i am in hell. Now i just want to go home...