Jesse Brown VA Medical Center

I had a glass shard stuck in my foot which a callus developed around... I guess who took care for me! Thank you Jesse Brown Podiatry department and Hospital y'all do such wonderful work. Y'all really make me proud to have served in the military

It's nearly impossible to schedule an appointment with your primary care provider here unless you make a trip to the facility. First, you will have to call in and get hung up on 3-4 times before you even speak to someone. Next, once you finally get someone on the phone, they take down your information which you have to repeat multiple times while they talk to people around them at the same time. After they finally get your information down correctly, they tell you they will call you back to let you know when to come in (hopefully you have a wide open schedule). After that, someone may or may not call you back. If not, start over with step 1. Why can't I just call in and make an appointment like anyone else going to any civilian hospital and speak to someone that gives a s**t about what they are doing? Why do vets have to jump through so many hoops just to make an appointment to see their primary care provider? Why does the VA continue to hire people that neglect their responsibilities, don't care about vets, and just show up for a paycheck? How long will vets have to suffer neglectful healthcare before something changes? It's beyond ridiculous. Do better people!

Yesterday was my first interaction with the VA and I must say that the staff in the admitting department we're some of the most rude, discriminatory and invalidating people that I have ever dealt with in any organization including the Marine Corps itself. I was told that I had my service dates wrong despite having my DD214s in hand saying otherwise. I was told that my service didn't really count since I never set foot overseas.i was told that what I was, was a learned behavior (I am transgender) and that the person understood this because the individual I spoke with was black and gay. I was then told to just "live my life and leave this military thing behind" as if I had come to hang out at the hospital for fun and not because of my injuries. This is surprising and upsetting in so many unique ways and I will be following up with higher about this.

I love Jesse Brown VA, my experiences as a patient continue to exceed my expectations. The nurses doctors and staff do fantastic work. I am very happy to be a patient here.

Deep in the heart of Chicago. It is difficult to get there because of traffic, but I have not had a bad experience there. The staff and medical personnel are all kind an courteous. Its does get very crowded.