Dr Maxson himself and his staff and the staff of the GI department in general are absolutely consummate professionals. They are pleasant, attentive and keep a lighthearted air throughout the department (which, let’s face it, is a really nice distraction in any hospital setting). I can’t say enough positive things about them. They deserve so much praise. Absolutely wonderful people doing absolutely wonderful work. I feel so fortunate to have been under their care on numerous occasions.

According to leapfrog their c section rate is over twice the national average. A 65% section rate is unacceptable. They should really look into this and investigate why they are performing so many unnecessary surgeries. If you look at other hospitals in the area including other ones that don’t do Vbacs (they can’t use that as an excuse) they far pass them (average is 20-30%). Consider 6-7 out of 10 moms who come in will have a c section according to the data from leapfrog. Yikes.

I rushed to the ER one night after receiving a call from my mom saying "cant talk headed to ER". The security guard was efficient and fast in getting me a pass and pointing me next to him to the front desk man. He was slow and mopey, looking around in a daze saying he "couldnt remember" his own password to get into the computer. As I stood there wondering if my mother was dead or not he continued to slowing look around saying "hmm I really cant remember what my password is". This was beyond ridiculous in the ER! Hire someone competent because I pray no real emergency happens with that guy on staff. My dad valet parked in his rush of not knowing what was going on and he also had a horrible experience with the same front desk guy. He was extremely rude to my dad who waited almost 10 minutes for the valet guy (who was no where to be found) and asked the front desk guy, he was short and angry towards him. The ER staff needs to understand that there patients are in extreme stress mode and they need to at least pretend to be in a hurry and trying to help.

Extremely disappointed in our experience with the ER front desk staff.
On a positive note, the paramedics and nurses were amazing, helpful and had a great funny attitude that really helped lighten the mood and made a horrible situation much more tolerable.

I got here at 945am , I'm still waiting it's 230pm. People are in the waiting rooms with iv's. And it doesn't look like there is any indication of me getting out soon. I will never come here again or will I'll recommend any one to come here. The sheets on this stretcher are dirty😝

My visit at the ER was the worst experience with a medical institution ever. Lack of respect and empathy and interest towards patients. The doctor did not listen to the reason why I had come, so he found out several hours later when he was about to send me home...the personal lying to us, etc.... Really greatly disappointed.